Welcome to EcoFlow Support

We're here for you

EcoFlow STREAM 5000

EcoFlow STREAM Expansion Battery 5000

EcoFlow STREAM AC 5000

EcoFlow DELTA 2 Max

EcoFlow DELTA 3 Max Plus (2048Wh)

DELTA 3 Classic (1024Wh)

DELTA 3 Ultra (3072Wh)

DELTA 3 Ultra Plus (3072Wh)

EcoFlow DELTA 3 Max (2048Wh)

EcoFlow DELTA 3 1000 Air

EcoFlow DELTA 3 2000 Air

EcoFlow RAPID Magnetic Power Bank

EcoFlow TRAIL Plus 300 DC

EcoFlow TRAIL 300 DC

EcoFlow TRAIL 200 DC

EcoFlow RAPID Pro 3-in-1 Power Bank (10,000mAh, 67W)

EcoFlow RAPID Power Bank (25,000mAh, 170W)

EcoFlow RAPID Pro Power Bank (27,650mAh, 300W, 140W Built-in Cable)

EcoFlow RAPID Pro Power Bank (20,000mAh, 230W, 100W Built-in Cable)

EcoFlow DELTA Pro 3

EcoFlow DELTA Pro

EcoFlow DELTA 2

EcoFlow 100W Flexible Solar Panel

EcoFlow 60W Portable Solar Panel

EcoFlow 110W Portable Solar Panel

Alternator Charger (800W)

EcoFlow DELTA 3

EcoFlow RIVER 3 Plus

EcoFlow RIVER 3

EcoFlow RIVER 2 Pro

EcoFlow RIVER 2

Lithium 12V 100Ah Deep Cycle Marine Trolling Motor Battery

EcoFlow WAVE 2

EcoFlow GLACIER

EcoFlow RIVER 2 Max

EcoFlow 400W Portable Solar Panel

EcoFlow 45W Portable Solar Panel

EcoFlow NextGen 160W Portable Solar Panel

EcoFlow NextGen 220W Portable Solar Panel

FAQ

DELTA Series

Is the device grounded?

Yes, the AC output and the internal system of the device are grounded. If the device's AC input is connected to the grid, it will share the same ground as the grid power.

Which extra batteries are compatible with EcoFlow DELTA 3 or DELTA 3 Plus, and what is the maximum capacity?

You can select an extra battery based on the required capacity. The XT150 connection cable is used to connect the XT150 port on the back of the device. The maximum expandable capacity is 5024Wh (the device itself has 1024Wh with only one extra battery port, allowing connection to the largest extra battery, EcoFlow DELTA Pro 3 Extra Battery (4000Wh), expanding the capacity to 5024Wh).

Is the device grounded?

Yes, the AC output and the internal system of the device are grounded. If the device's AC input is connected to the grid, it will share the same ground as the grid power.

Will EcoFlow DELTA 3 or DELTA 3 Plus automatically turn on when there is grid or solar charging input while the device is off?

Yes, the device will automatically turn on when there is an input.

Can EcoFlow DELTA 3 or DELTA 3 Plus be powered through the Type-C port?

No.

Contact us

Email Us