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Welcome to EcoFlow Support

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EcoFlow STREAM 5000
EcoFlow STREAM Expansion Battery 5000
EcoFlow STREAM AC 5000
EcoFlow DELTA 2 Max
EcoFlow DELTA 3 Max Plus (2048Wh)
DELTA 3 Classic (1024Wh)
DELTA 3 Ultra (3072Wh)
DELTA 3 Ultra Plus (3072Wh)
EcoFlow DELTA 3 Max (2048Wh)
EcoFlow DELTA 3 1000 Air
EcoFlow DELTA 3 2000 Air
EcoFlow RAPID Magnetic Power Bank
EcoFlow TRAIL Plus 300 DC
EcoFlow TRAIL 300 DC
EcoFlow TRAIL 200 DC
EcoFlow RAPID Pro 3-in-1 Power Bank (10,000mAh, 67W)
EcoFlow RAPID Power Bank (25,000mAh, 170W)
EcoFlow RAPID Pro Power Bank (27,650mAh, 300W, 140W Built-in Cable)
EcoFlow RAPID Pro Power Bank (20,000mAh, 230W, 100W Built-in Cable)
EcoFlow DELTA Pro 3
EcoFlow DELTA Pro
EcoFlow DELTA 2
EcoFlow 100W Flexible Solar Panel
EcoFlow 60W Portable Solar Panel
EcoFlow 110W Portable Solar Panel
Alternator Charger (800W)
EcoFlow DELTA 3
EcoFlow RIVER 3 Plus
EcoFlow RIVER 3
EcoFlow RIVER 2 Pro
EcoFlow RIVER 2
Lithium 12V 100Ah Deep Cycle Marine Trolling Motor Battery
EcoFlow WAVE 2
EcoFlow GLACIER
EcoFlow RIVER 2 Max
EcoFlow 400W Portable Solar Panel
EcoFlow 45W Portable Solar Panel
EcoFlow NextGen 160W Portable Solar Panel
EcoFlow NextGen 220W Portable Solar Panel

FAQ

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DELTA Series

After the device is connected to the power pack, which one charges first and which one discharges first?

The charging logic of the host and the power pack is to charge at a low voltage first, and charge them together when the voltage of the host and the power pack is the same. Discharging is to discharge the high voltage first, and discharge the host and the power pack together when the voltage is the same.

Does Delta 3 or Delta 3 Plus support switching AC output frequency? How to operate?

Does Delta 3 or Delta 3 Plus support switching AC output frequency? How to operate?

How to calibrate the device battery level for Delta 3 or Delta 3 Plus?

Full charge can complete SOC calibration once

When the Delta 3 or Delta 3 Plus is turned off, will it automatically turn on when the mains or solar charging is input?

Yes, it will automatically start up when there is input.

Can Delta 3 or Delta 3 Plus support shutdown charging?

Can Delta 3 or Delta 3 Plus support shutdown charging?

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