Welcome to EcoFlow Support

Welcome to EcoFlow Support

We're here for you

FAQ

How can I tell if the alternator charger is applicable to my car?

The alternator charger operates with an input voltage of 11V-35V, so in theory, any vehicle with a starter battery operating on a 12V or 24V voltage can use this product.

Solution to the problem that the EcoFlow WAVE 2 add-on battery does not work with the alternator charger.

Please first connect the EcoFlow WAVE 2 add-on battery to EcoFlow WAVE 2, and then upgrade the firmware to the latest version through the app.

Compared to charging via the cigarette lighter, what advantages does the alternator charger offer when used in a vehicle?

The charging power is significantly increased. The charging power of a cigarette lighter is about 100W, whereas the alternator charger can support charging continuously at a high power of 800W during driving for portable power stations, which is 8 times the power of a cigarette lighter.

How long does it take to fully charge a DELTA Series product?

"DELTA 2 (1kWh) - 1.3 hr; DELTA 2 Max (2kWh) - 2.6 hr; DELTA Pro (3.6kWh) - 4.8 hr; DELTA Max 2000 - 2.6 hr; DELTA Max 1600 - 2.1 hr; DELTA 2 Extra Battery - 1.3 hr; DELTA 2 Max Extra Battery - 2.6 hr."

Is it normal for the alternator charger to get hot?

Yes. The alternator charger may generate high temperatures, so avoid covering the product. After use, avoid immediate direct contact to prevent the risk of burns.

Contact us