Welcome to EcoFlow Support

Welcome to EcoFlow Support

We're here for you

FAQ

Can I monitor the battery status via Bluetooth on my phone?

No, this battery does not support Bluetooth connection. You can use a shunt (purchased separately) to track the battery's status.

What is the lifespan of this battery?

It can keep above 80% remaining capacity after 6000 cycles. Additionally, this battery has an IP65 protection rating, making it suitable for most usage scenarios.

Can I use a 100W 12V solar panel with this battery?

Yes, but please ensure your solar charge controller can handle the power output of your solar panels. Do not connect solar panels directly to the battery without a solar charge controller. If you have any questions about selecting the right specifications for your solar charge controller, feel free to contact us.

Contact us