RI Energy Outage Map Guide: Report Outages and Get Updates in Rhode Island
A major storm can knock out power across Rhode Island before you have much time to prepare. After the February 2026 blizzard, thousands of Rhode Islanders lost power. During severe weather, having quick access to outage information can make a big difference. The RI Energy outage map shows current outages and estimated restoration times. This guide covers how to use the map, report an outage, and find the utility that serves your home. You'll also learn what causes power outages in Rhode Island and how to prepare for a longer interruption.
How to Use the Rhode Island Energy Outage Map
Rhode Island Energy runs an online outage map that shows current outages and estimated restoration times. It's a quick way to see whether your area is affected and whether the utility has reported an estimated time for power to return. The map shows the areas without power, the number of customers affected, and available restoration estimates. Check it first after an outage so you can see whether Rhode Island Energy is already tracking the problem.
How to Report an Outage
If your power is out and the outage isn't showing on the map, report it directly to Rhode Island Energy. You can choose the option that's easiest for you:
Report online: Use Rhode Island Energy's online outage reporting tool to submit your address and let the utility know that your power is out. This is useful when you have an internet connection but don't want to call.
Text: Send OUTAGE to 743674 from your mobile phone. Text reporting gives you a quick way to report the problem and receive outage-related updates.
Call: Dial 1-855-743-1101 to report the outage by phone. This can be helpful if you need to speak with the utility or don't have access to the online map.
If you see a downed power line, report it right away and stay well away from the area. Don't touch the line, move it, or approach anything that may be touching it.
What to Do If the Outage Map Isn't Working
The Rhode Island Energy outage map has experienced service problems before, including a system issue in 2026. If the map isn't available, you can still report an outage through the utility's contact center. If you live near the Massachusetts or Connecticut border, make sure you're checking the right utility. Customers in those areas may be served by Eversource, so check the Eversource outage map if that utility serves your address.
Who Provides Power in Rhode Island?
Rhode Island has one main electric utility serving most of the state, but a few smaller utilities cover specific areas. Many residents still search for the National Grid outage map in Rhode Island because National Grid previously owned the state's main electric utility. PPL completed its purchase of Narragansett Electric from National Grid in May 2022. The utility was then renamed Rhode Island Energy.
Utility | Area served | Outage contact |
Rhode Island Energy | Most of Rhode Island | 1-855-743-1101 |
Clear River Electric and Water District | Burrillville area | 401-568-6222 |
Block Island Utility District | Block Island | Check its website |
The Rhode Island Public Utilities Commission oversees the state's regulated utilities. If you're not sure which company serves your home, check your latest electric bill for the utility name. For outage information outside Rhode Island, you can also use this guide to the National Grid outage map for areas where National Grid still operates. Knowing your utility helps you report an outage quickly. Knowing what causes outages can help you prepare before the next storm hits.
Why Rhode Island Loses Power
Rhode Island can lose power during several types of severe weather. Nor'easters, blizzards, ice storms, and tropical storms can damage power lines and equipment with strong winds, heavy precipitation, and falling trees. Winter storms can cause extra problems when snow and ice collect on trees and overhead lines. A record blizzard in February 2026 left thousands of Rhode Islanders without power, with some outages lasting for days. Before the next storm, review these winter storm safety tips. Keep basic supplies ready so your household is prepared if the power goes out.
Backup Power for Rhode Island Homes
A multi-day outage can quickly turn into more than an inconvenience, especially during a Rhode Island winter. Without power, heat pumps, well pumps, refrigerators, lights and Wi-Fi all can fail. A battery power station can keep essential appliances and devices running without exhaust or fumes indoors while utility crews work to restore service. For larger homes and heavier loads, the EcoFlow DELTA Pro 3 provides the output needed to handle demanding appliances.
The EcoFlow DELTA Pro 3 is a better fit for homes that need 240V power or support for heavier appliances. For condo owners and renters who mainly want to keep a refrigerator, lights, Wi-Fi, and smaller devices running, a more compact power station can provide the backup they need without the extra capacity.
Power Outage Safety in Rhode Island
Winter outages can create more than an inconvenience. A home without heat can become dangerously cold, and using a gas generator, grill, or other fuel-burning equipment indoors can create a carbon monoxide risk. Keep a basic outage plan ready before the next storm:
Never use a generator or grill indoors. Keep fuel-burning equipment outside and away from doors, windows, and vents.
Keep the refrigerator closed. Opening the door repeatedly lets cold air escape and can shorten the safe storage time for food.
Dress in layers. During a winter outage, warm clothing and blankets can help you stay comfortable if your heating system stops.
Check on neighbors. Older adults and people with medical or mobility needs may need extra help during a long outage.
Follow state alerts. Rhode Island Emergency Management Agency provides information about emergencies, shelters, and local response resources.
If you're using a portable battery system, keep it somewhere dry with enough ventilation for the equipment's operating requirements. Follow the manufacturer's instructions for charging, connections, and indoor use.
Getting ready for hurricane season
Rhode Island's hurricane risk is lower than that of states farther south, but tropical storms can still affect the region. Storms moving up the East Coast can bring heavy rain, strong winds, flooding, and power outages during late summer and fall. Before hurricane season, check your emergency supplies and make sure your backup power system is charged and ready. A practical hurricane preparedness guide can also help you work through the basics before a storm approaches.
Conclusion
The RI Energy outage map is a useful first stop when the power goes out. You can check whether your neighborhood is affected and find the latest restoration estimate. Keep the outage phone number handy and make sure you know which utility serves your home. It also helps to prepare for the storms Rhode Island sees throughout the year. A backup power system such as the EcoFlow DELTA Pro 3 or EcoFlow DELTA 3 Max can keep essential appliances and devices running while the grid is down.
FAQs
How do I check the RI Energy outage map?
For current outages, impacted areas and estimated restoration times, please check the Rhode Island Energy outage map. The map also shows whether Rhode Island Energy has identified the outage and provides updates as crews assess and repair the system.
How do I report a power outage in Rhode Island?
You can report a power outage through Rhode Island Energy's online reporting tool, by texting OUTAGE to 743674, or by calling 1-855-743-1101. If you see a downed power line, report it immediately and stay well away from the area.
Does National Grid still serve Rhode Island?
National Grid no longer operates Rhode Island's electric utility. PPL completed its purchase of Narragansett Electric from National Grid in May 2022 and renamed the utility Rhode Island Energy, which now serves most of the state.
What is the Rhode Island Energy outage phone number?
If you can't access the online outage map, call Rhode Island Energy at 1-855-743-1101 to report an outage or get help. You can also text OUTAGE to 743674 from your mobile phone to report an outage and receive outage-related updates.
Why is the Rhode Island Energy outage map not working?
The outage map can experience technical problems, but you can still report an outage through Rhode Island Energy's other contact options. If you live near a state border, also make sure you're checking the correct utility's outage map.
How long do power outages last in Rhode Island after big storms?
Restoration time depends on the storm, the amount of damage, road conditions, and how many customers are affected. Check the RI Energy outage map for the latest estimated restoration time as crews assess and repair the system.
For press requests or interview opportunities, reach out to our media team
media.na@ecoflow.com