Welcome to EcoFlow Support

Welcome to EcoFlow Support

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FAQ

What maintenance operations does Wave require?

Wave is designed to be as simple as possible. No maintenance is required.

Is Wave waterproof and dustproof?

Wave is not water or dustproof.

Under cooling mode, how long can Wave battery pack, DELTA Max, and DELTA Pro support the operation of Wave?

It depends on the battery you choose to use:  Wave add-on battery: 3 hours DELTA Max: 5-6 hours DELTA Pro: 12 hours Note: Assumes average power consumption of 300W per hour for Wave under 26° with the lowest volume of air

In how big space is, does Wave have the best cooling performance?

While Wave can cool most small to medium sized spaces, 8㎡ is optimal for fast cooling. That’s about the size of a four-man tent. 

What is the rated power and maximum cooling capacity of Wave?

1. AC/DC rated power: 460W/410W 2. Maximum cooling capacity: 1200W(4000BTU)

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