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FAQ

Which EcoFlow Portable Power Stations does the Smart Home Panel 3/Smart Gateway support connecting to? Does it support the DELTA Pro 3?

Currently, it only supports connecting the DELTA Pro Ultra X via the EcoFlow Smart Inlet Box Connection Cable (5P8 Port to 5P8 Port) or connecting the DELTA Pro Ultra to the Smart Inlet Box (Smart Home Panel 2 Upgrade) via the EcoFlow Power Input/Output Cable. You can also connect the DELTA Pro Ultra X and the DELTA Pro Ultra simultaneously using the cables that meet the corresponding requirements. Currently, it does not support connecting the DELTA Pro 3. For future updates, please refer to the official information.

Will the Smart Home Panel 3/Smart Gateway send power from the Backup Battery back to the grid?

No, the Smart Home Panel 3/Smart Gateway is not a grid-tied system. The power from the Backup Battery will only supply the internal branch circuits of the system and the Backup Panel connected to the Smart Gateway, and will not output to the power grid.

What types of Generators does the Smart Home Panel 3/Smart Gateway support for use as Backup Power, and do I need to purchase any accessories?

It supports 3 - 12kW split - phase 240V generators. Connect it to the AC1 - 5p8/GEN IN port of the Smart Inlet Box (Smart Home Panel 2 Upgrade) through the EcoFlow AC Generator Charging Adapter (NEMA L14 - 30P to 5P8 Port) (allowing the generator to generate 3 - 7.2kW) / EcoFlow Generator Charging Adapter (NEMA 14 - 50P to 5P8 Port) (allowing the generator to generate 3 - 12kW). In addition, we need to remind you that at least one DELTA Pro Ultra X/DELTA Pro Ultra must be connected to the AC2/3 port of the Smart Inlet Box for the generator to generate electricity.

What are the maximum continuous current allowed for the mains input and the OCPD [Overcurrent Protection] of the Smart Home Panel 3/Smart Gateway, respectively?

Maximum continuous current: 160A; Maximum OCPD [Overcurrent Protection]: 200A

What is the waterproof rating of the Smart Home Panel 3/Smart Gateway? Can it be installed outdoors?

The protection level of the Smart Home Panel 3/Smart Gateway is NEMA 3R, which is waterproof and can be installed indoors or outdoors. However, the Smart Inlet Box (Smart Home Panel 2 Upgrade) used in conjunction with it has a protection level of NEMA 1, is not waterproof, and can only be installed indoors.

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