Welcome to EcoFlow Support

Welcome to EcoFlow Support

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FAQ

What modes does Wave have?

1. Cooling Mode - Powerful 4000BTU cooling using the inverter compressor. 2. Eco Mode - Choose between low, medium and high settings. Eco Mode intelligently switches between fan and cooling settings to extend run times beyond what would usually be possible. The app will give you an estimated run time so you’ve got peace of mind you’ll stay cool. 3. Timer Mode - Set EcoFlow Wave to run for a predetermined time. The unit will automatically turn off after your timer ends. 4. Fan Mode - Use EcoFlow Wave in fan mode to keep air circulation high without using as much energy.

Is Wave waterproof and dustproof?

Wave is not water or dustproof.

What is the rated power and maximum cooling capacity of Wave?

1. AC/DC rated power: 460W/410W 2. Maximum cooling capacity: 1200W(4000BTU)

Under cooling mode, how long can Wave battery pack, DELTA Max, and DELTA Pro support the operation of Wave?

It depends on the battery you choose to use:  Wave add-on battery: 3 hours DELTA Max: 5-6 hours DELTA Pro: 12 hours Note: Assumes average power consumption of 300W per hour for Wave under 26° with the lowest volume of air

In how big space is, does Wave have the best cooling performance?

While Wave can cool most small to medium sized spaces, 8㎡ is optimal for fast cooling. That’s about the size of a four-man tent. 

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