Welcome to EcoFlow Support

Welcome to EcoFlow Support

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FAQ

Does the GLACIER have a plug-in battery?

Yes, it does. The plug-in battery can be purchased on the official sales channels of EcoFlow.

How much electricity will it consume on a day when the GLACIER is in Freezer mode?

0.38 kWh/24 h (ambient temperature at 25℃ and set temperature at -18℃ in Eco mode)

How much electricity will it consume on a day when GLACIER is in Fridge mode?

0.18 kWh/24 h (ambient temperature at 25℃ and set temperature at 4℃ in Eco mode)

Draining error

1. Check whether the ice container water outlet is blocked and if so, remove the blockage. 2. If it drains well at the start, then gradually blocks, this may be caused by bubbles in the pipe. Block the outlet with your hand and it should then continue draining."

What should I take note of for water draining?

Ensure that you reset the drain pipe after you drain the water.

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