Welcome to EcoFlow Support

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FAQ

How to Refuel the Smart Generator

Do not overfill the fuel tank, as fuel may expand and spill out when the fuel tank warms up. Be sure to close the fuel cap tightly after refueling.

What are the EcoFlow App Features?

EcoFlow app features include fuel level, output, remaining runtime, time operated, start and stop engine button, ECO mode, AC output ON/OFF, and error and maintenance alerts.

Can I Charge Other Devices While Charging DELTA Pro/Max?

Yes, you can use the AC and DC outlets while recharging DELTA Max or DELTA Pro.

How many times will the smart generator charge the Delta Pro or the Delta Max in one full tank?

Smart Generator can recharge Delta Pro 1.2 times, or Delta Max 2.4 times.

What is the Maximum Run-time of the Smart Generator?

When discharging at 1800W, the Smart Generator can run for approximately 3.5 hours on a full tank. Smart Generator can fully charge DELTA Pro in 2.7 hours.

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