Welcome to EcoFlow Support

Welcome to EcoFlow Support

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FAQ

Does the EcoFlow DELTA Pro 3 have GFCI protection?

EcoFlow DELTA Pro 3 is equipped with an internal GFCI ground circuit. Users can connect an external GFCI protector according to their needs. When an external GFCI protector is connected to EcoFlow DELTA Pro 3, the GFCI support switch must be turned on in the app for the external GFCI protector to function properly.

Can the EcoFlow DELTA Pro 3 main unit be used with the EcoFlow DELTA Pro main unit?

No, not supported.

Can the EcoFlow DELTA Pro 3 Smart Extra Battery and the EcoFlow DELTA Pro Smart Extra Battery be mixed and plugged into the EcoFlow DELTA Pro 3?

Supported. However, due to the different capacities of the EcoFlow DELTA Pro Extra Battery and the EcoFlow DELTA Pro 3 Extra Battery, there will be some SOC imbalance.

Is the EcoFlow DELTA Pro Smart Extra Battery compatible with the DELTA Pro 3?

Yes, supported. Please note that all devices need to be upgraded to the latest firmware version to ensure compatibility.

How are the waterproof and dustproof capabilities of the EcoFlow DELTA Pro 3? Can the device be used outdoors?

As the core component of the device, the safety and protection level of the battery pack is crucial. To better protect the battery pack and reduce the risk of short circuits and fires caused by water ingress, the EcoFlow DELTA Pro 3 battery pack is sealed. It has reached an IP65 waterproof and dustproof rating, effectively preventing dust from entering and resisting water spray. However, the EcoFlow DELTA Pro 3 main unit does not have a waterproof and dustproof rating (IP20). The device is suitable for use in well-ventilated indoor environments or sheltered outdoor environments to avoid the impact of rain and dust on the device. Please ensure that the surrounding environment is dry and clean during installation and use to ensure the device's normal operation and longevity.

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