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1. Please confirm whether the car cigarette lighter has normal voltage and power output. 2. Try using a solar panel to charge the power station. If the solar panel can be used to charge, it means that there is a problem with the car charger to XT60 cable. Change the cable, and if the solar panel still cannot be used to charge, then contact support.eu@ecoflow.com
1. The charging temperature may be too high. If you used high-power electrical appliances for extended periods, don’t use the power station for a while to allow the temperature to drop. 2. The charging temperature may be too low. If the outside temperature is too low or the temperature of the battery cell is lower than 0°C, place the power station somewhere warmer. 3. The charging voltage or current may be too low. Charge the device according to the rated charging voltage and current. 4. Change the charging method or the cable. If the solar panel has no input and the car charger has input, it means that the solar panel or solar charging cable is broken. Try to replace the solar charging cable or solar panel. 5. If none of the above methods work, provide a video explaining the fault and contact support.eu@ecoflow.com
Connecting 2 DELTA Pros with a Double Voltage Hub or Smart Home Panel and adding 1 Extra Battery and 1 Smart Generator to each DELTA Pro provides a capacity of 25 kWh.
301: Cell Under Voltage - Need a timely recharge 302: BMS Lost Connection - Reboot 303: INV Lost Connection - Reboot 102: Cell Under Voltage Alert - No discharge, timely recharge 077: Cell Voltage Differences are too great - Long press the power button for 10 seconds and wait for half an hour.
1. If charging from an AC outlet, check that the AC switch is turned on. The same goes for DC outlets. 2. If the AC or DC switch is turned on, and it still cannot charge, confirm whether the output power of DELTA Pro meets the rated charging power of the electrical appliance. 3. When the power from a DC source and car charger is less than 1 watt, the charging power won't display, but the actual device is charging, try charging another appliance with a larger wattage to see if the charging power displays. 4. When the screen displays an overload alarm, the charging power is too high. Shut down DELTA Pro and leave it to cool down for 30 minutes or try using a low-power device before charging again. If there is still an overload prompt, take a photo or video and contact support.eu@ecoflow.com 5. The AC switch will automatically turn off after 12 hours if the power of the electrical appliance is less than 10W.