Welcome to EcoFlow Support

Welcome to EcoFlow Support

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FAQ

Cannot find the router wifi at home

1. Press IOT Button again to try reconnecting with power station. 2. Use another phone hotpot as a router. If you can connect the device to the hotspot network, it means that your router Wi-Fi is not 2.4 GHz. In this case, you can modify the router setting.

Battery care and storage

1. Please use or store the product in an environment temperature between 20°C to 30°C, away from water, heat, and other metal objects. 2. For long-term storage, please discharge the battery to 30% and recharge it to 60% every three months; products that have not been charged and discharged for more than 6 months will not be covered by the free product warranty. 3. For safety, please do not store the product in an environment temperature higher than 45°C or lower than -10°C for a long time. 4. To prolong the battery life, please use the product in an environment temperature between 20°C to 30°C.

How many portable solar panels can I hook up to it?

DELTA mini’s technical specs for solar input are: 300W, 11–75V DC, 10A max. In practical terms, you can connect multiple portable solar panels in series (i.e., connecting one panel directly to the next) as long as their combined open circuit voltage doesn’t go over 75V.

Will it recharge from third-party portable solar panels?

Yes, DELTA mini is compatible with portable solar panels that are 10–75V DC, 10A max and that have solar connectors. We recommend using portable solar panels that have a combined wattage of around 300W.

How long does it last?

All rechargeable batteries lose capacity over time but how fast depends on the battery. In ideal conditions, DELTA mini’s battery will have 80% health after 800 cycles; most phone batteries and portable power stations reach 80% health after only 500 cycles.

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