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FAQ

DELTA Shut Down Unexpectedly

1. The battery is running out and needs recharging. 2. The default standby time of this product is 2 hours and can be set on the app. If the switches for the AC/DC outlets are not turned on and the product is not connected to any load, the product will automatically shut down after 2 hours. The default standby time can be set in the Ecoflow App.

Is Dual Charging (AC and Car Charger) Supported?

DELTA Max can dual fast charge up to 3000W, as long as an Extra Battery is connected.

Using EPS Mode

DELTA Max supports EPS (Emergency Power Supply). When DELTA Max is plugged into the grid to charge using AC, any load plugged into the DELTA Max will be directly powered from the grid and not DELTA Max. If there is a power outage, DELTA Max automatically switches to its battery supply mode within 30 milliseconds. Any device plugged into the DELTA Max will have no power for 30 milliseconds, making it unsuitable for desktop computers or data servers which must be reconnected to power within 0 milliseconds (UPS). UPS is unnecessary for all devices, and we advise testing yourself before using the EPS function. It is recommended that only one device is plugged into DELTA Max to avoid overloading.

What is the Car Charger Outlet Type?

The XT60 car charger is a standard outlet. Use the included 1.5m car charging cable to charge.

Screen Icons Not Fully Displayed

1. If DELTA Max is placed on a carpet, move it to a wooden floor or solid flooring. 2. Take a video showing the error and contact support.eu@ecoflow.com

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