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DELTA 3000 Gen4

DELTA 3800 Gen4

Smart Home Panel 10 (120V/240V)

TITAN 5000 Classic

TITAN 5000

TITAN 5000 Plus

TITAN EB

PowerPulse 9.6KW DIY

Smart Gateway

EcoFlow GLACIER

EcoFlow NextGen 220W Portable Solar Panel

EcoFlow DELTA 3 Plus

EcoFlow DELTA 3

EcoFlow DELTA Pro 3

EcoFlow DELTA Max

EcoFlow RIVER 2

EcoFlow RIVER Pro

EcoFlow DELTA 3 Max (2048Wh)

DELTA Pro Ultra

EcoFlow Smart Generator (Dual Fuel)

Smart Home Panel 2

Smart Home Panel

EcoFlow RAPID Pro 3-in-1 Power Bank (10,000mAh, 67W)

EcoFlow RAPID Mag Wireless Charging Station (3-in-1 Foldable)

OCEAN Panel

OCEAN Pro

EcoFlow 220W Bifacial Portable Solar Panel

EcoFlow GLACIER Plug-in Battery

EcoFlow RAPID Mag Power Bank

EcoFlow RAPID Mag Power Bank (Built-in USB-C Cable)

PowerInsight 2

Smart Home Panel 3

DELTA Pro Ultra X

EcoFlow DELTA 3 Max Plus (2048Wh)

DELTA 3 Ultra Plus (3072Wh)

DELTA 3 Ultra (3072Wh)

DELTA 3 Classic (1024Wh)

EcoFlow DELTA 2 Max

STREAM Microinverter(US)

EcoFlow RIVER 2 Pro

EcoFlow RAPID Pro Power Bank (20,000mAh, 230W, 100W Built-in Cable)

EcoFlow RAPID Mag Power Bank (5,000mAh, 7.5W, Magnetic Charging)

EcoFlow RAPID Mag Power Bank (10,000mAh, 7.5W, Magnetic Charging)

EcoFlow RAPID Pro Power Bank (27,650mAh, 300W, 140W Built-in Cable)

EcoFlow RAPID Pro X Power Bank (27,650mAh, 300W)

EcoFlow RAPID Power Bank (25,000mAh, 170W, 100W Built-In and Retractable Cables)

EcoFlow RAPID Power Bank (25,000mAh, 170W)

EcoFlow TRAIL 300 DC

EcoFlow TRAIL 200 DC

EcoFlow TRAIL Plus 300 DC

PowerPulse 11.5KW

Meter Backup Switch-

EcoFlow WAVE 2

STREAM Ultra(US)

EcoFlow WAVE 3

EcoFlow GLACIER Classic

EcoFlow RIVER 3 Plus

EcoFlow NextGen 160W Portable Solar Panel

EcoFlow NextGen 220W Bifacial Portable Solar Panel

EcoFlow 125W Bifacial Modular Solar Panel

Power Hub 5KVA

EcoFlow RAPID Magnetic Power Bank

Lithium 12V 100Ah Deep Cycle LiFePO4 Battery

Lithium 12V 100Ah Deep Cycle Marine Trolling Motor Battery

EcoFlow RIVER 3

DELTA 2 Max Smart Extra Battery

EcoFlow 60W Portable Solar Panel

EcoFlow 175W Rigid Solar Panel

EcoFlow 400W Portable Solar Panel

DELTA Pro Ultra Battery

EcoFlow 160W Portable Solar Panel

EcoFlow BLADE

EcoFlow DELTA 2

EcoFlow 100W Flexible Solar Panel

EcoFlow 400W Rigid Solar Panel

EcoFlow 100W Rigid Solar Panel

EcoFlow 110W Portable Solar Panel

EcoFlow DELTA

EcoFlow DELTA Pro

EcoFlow DELTA mini

EcoFlow RIVER 2 Max

EV X-Stream Adapter (DELTA Pro)

Double Voltage Hub (DELTA Pro)

2kWh LFP Battery

5kWh LFP Battery

EcoFlow Solar to XT60 Charging Cable

EcoFlow Solar Parallel Connection Cable

EcoFlow Solar Extension Cable

AC Charging Cable

Car Charging Cable

DELTA Pro Remote Control

FAQ

DELTA Max Won't Charge Appliances

1. If DELTA Max is charging from an AC outlet, confirm that the AC switch is turned on. The same goes for DC outlets. 2. If the AC or DC switch is turned on and it still cannot be charged, confirm whether the output power of DELTA Max meets the rated wattage of the electrical appliance. 3. When the power from a DC source or car charger is less than 1 watt, the charging power will not be displayed, but the unit is charging. Try charging from another power source to see if the charging power is displayed. 4. When the screen displays an overload alarm, the charging power is too high. Shut down and allow the unit to cool down for 30 minutes, or try using a low-power device before charging again. If there is still an overload prompt, take a photo or video of the issue and contact support.eu@ecoflow.com 5. The AC switch will automatically turn off after 12 hours if the power of the electrical appliance is less than 10W because the power detection is equivalent to zero power output.

DELTA Max Won't Charge

1. The charging temperature is too high. If you use high-power electrical appliances for a long time, stop using the unit until the temperature drops. 2. The charging temperature is too low. If the outside temperature is too low or the temperature of the battery cell is lower than 0°C, put DELTA Max somewhere warmer. 3. The charging voltage or current is too low. Charge the device according to the rated charging voltage and current. 4. Change the charging method or the cable when experiencing charging issues. Replace the cable or power source. 5. If none of the above methods work, provide a video showing the fault and contact support.eu@ecoflow.com

DELTA Max Won't Charge From the Car Charger

1. Confirm that the 12V car charger has a standard voltage and power output. 2. Use another car charging cable to see whether the problem is with the standard car charging cable. Alternatively, use a solar panel to charge DELTA Max. If the solar panel works, the problem is with the car charger to XT60 cable. If the solar panel does not charge either, contact support.eu@ecoflow.com

The EF App Can't Bind to DELTA Max

When unable to connect to the unit, the serial number is not displayed, or "Unknown" appears after binding; the serial number has not been confirmed. Please contact support.eu@ecoflow.com

The EF App Won't Connect to DELTA Max

1. Long press the IoT button under DELTA Max’s screen for 3 seconds until the WiFi icon flashes and the DELTA Max’s WiFi is turned on. 2. With the mobile phone near DELTA Max, search for the WiFi signal starting with """"EcoFlow"""" or """"DELTA Max"""" and follow the prompts to connect. 3. If you cannot find DELTA Max's signal, you can restart DELTA Max or try with another mobile phone. 4. If none of the above methods work, please provide the serial number photo at the bottom of the device and contact the support.eu@ecoflow.com