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FAQ

Solar Panel Charging Power is Low

If the connected solar panel is standard, the charging power is affected by the light intensity and angle: 1. Place the panels from 9:00 to 15:00 when the sun is at its strongest. Avoid using solar panels on cloudy days or in the shade. 2. The solar panel needs to be placed at an angle of 90° to the sunlight to get the most solar energy. 3. Check to see if Quiet Charging is on in the EcoFlow app.

Short standby time

1. Check the temperature of your environment. If it is in a low-temperature setting, place it somewhere at room temperature. 2. Perform a complete charge and discharge.

Charging a Car Battery

When the car is out of power, you can use a dedicated jumper cable to charge the battery in around 15-20 minutes. Jumper cables are sold separately from a third party. (Note: When charging, do not start the car otherwise, it will cause the battery to malfunction)

Using Solar panels in Series and Parallel

To charge DELTA using multiple solar panels, ensure that the panels are in a series or parallel connection and that the voltage and current are 10-65W DC 10A. It is not recommended to use solar panels with different wattages.

Does it support charging while using?

Yes, DELTA supports charging and discharging while charging from vehicles, solar panels, etc. However, when the unit's battery is low or about to run out, it is best not to use it while connecting to DC charging (solar/vehicle charging). If the input is less than or equal to the output power, the device will continue to consume power, which may result in power loss and eventually damage the battery.

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