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1. Please regularly check whether there are foreign substances above the rain sensor. Please remove any foreign substance (if any) with a small brush; 2. If the sensor still cannot work normally after the foreign substances are removed, please contact the after-sales service for troubleshooting
If the adapter plug specifications and electrical parameters are matched, the robotic lawn mower can be used normally with its AC adapter connected to the AC output of the EcoFlow Smart Extra Battery (such as River2, River Pro, River Mini, Delta, Delta Pro, Delta Max, Delta2 and others). The robotic lawn mower will be placed and used outdoors for a long time, so you are recommended to purchase a supporting off-grid battery solution.
There are 3 ways to check the serial number (SN): ① Check the packing box. An SN label is attached on the side of the packing box. ② After removing the battery compartment cover, and scan the QR code shown in the figure to check the SN. ③ Open the app and go to Settings to check it.
The robotic lawn mower can work in the rain, but mowing in the rain is harmful to the health of the lawn. When mowing in the rain, the grass will attach to the equipment, and the robotic lawn mower is prone to skidding on the wet lawn. So please don't mow the lawn in severe weather conditions, such as heavy rain, thunderstorm or heavy snow.
1. Check whether the wheel is stuck in sand, gravels and other soft ground or deep trench. In such a case, you can set the soft foundation as a No-go restricted zone in app, or fill the trench for a flat ground; 2. Check whether the tire is covered by a lot of soils, grass clippings and the like; 3. Check whether any foreign matter is stuck near the tire or the blade disc, and clean the tire and its accessories when necessary. If the wheel is damaged, please contact the after-sales service.