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FAQ

How many power packs can the DELTA 3800 Gen4 connect to?

The DELTA 3800 Gen4 is equipped with an Extra Battery Port, which can connect up to two additional battery packs via the EcoFlow Smart Extra Battery Expansion Adapter.

Are DELTA 3000 Gen4 and DELTA 3800 Gen4 UPS (Uninterruptible Power Supply), and what is the device switchover time in ms?

The switching time of the device is <10ms UPS; the device does not support HID communication.

How to Use Fridge Runtime Boost™ Properly?

Fridge Runtime Boost™ supports runtime extension for one AC compressor-based cooling appliance at a time, such as a refrigerator, freezer, or wine cooler. Do not connect multiple cooling appliances or use them alongside other AC appliances, as this may affect power supply stability.

What is the warranty policy for the device?

3-year basic warranty + 2-year extended warranty complimentary upon registration

What is the noise level of the equipment during normal use, in decibels?

Under the conditions of 1 meter away from the device and an ambient temperature of 25°C, the noise levels corresponding to different power gears are as follows: Low-power operation (≤600W): ≤30 dB Medium-power operation (≤1800W): ≤40 dB Full-power operation (≤3600W): ≤50 dB 30 decibels (dB) is approximately the volume of a soft conversation, or the ambient volume in a quiet library or office; a sound level of 30 decibels is generally considered a comfortable background noise level.

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