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Support

FAQ

DELTA 3 Ultra (3072Wh)

FAQ

Can DELTA 3 Ultra (3072Wh) and DELTA 3 Ultra Plus (3072Wh) charge when turned off?

The device will automatically power on while charging. Charging while powered off is not supported.

Does the DELTA 3 Ultra (3072Wh) or DELTA 3 Ultra Plus (3072Wh) support UPS-HID, and how does it establish communication with electronic devices?

Support. 1. Make sure the device (e.g., NAS device, PC, or laptop) supports UPS functionality. 2. Use a data cable to connect the USB-C-140W output port of the portable power station to the USB port of the device (supports USB 2.0 protocol). 3. After the connection is successful, go to the settings page for the device (e.g., NAS) and adjust the relevant settings.

Is the DELTA 3 Ultra (3072Wh) or DELTA 3 Ultra Plus (3072Wh) a UPS (Uninterruptible Power Supply)? What is the device switching time in milliseconds?

Yes, the switching time between DELTA 3 Ultra Plus (3072Wh) and DELTA 3 Ultra Plus (3072Wh) is <10ms for the UPS.

What's the capacity of DELTA 3 Ultra (3072Wh) or DELTA 3 Ultra Plus (3072Wh)?

3072Wh

What are the warranty policies for DELTA 3 Ultra (3072Wh) or DELTA 3 Ultra Plus (3072Wh)?

The device has a 3-year basic warranty, which can be extended by 2 years if you register on the app. (JP: 5-year basic warranty)