Welcome to EcoFlow Support

Welcome to EcoFlow Support

We're here for you

FAQ

Can the Smart Home Panel 3/Smart Gateway be used as a Sub-Panel in the home?

Yes, but please note that when used as a Sub-Panel, you need to remove the Main bonding jumper between the Main neutral terminal and the Main ground terminal.

If my local electrical regulations require me to install an external emergency stop switch [EPO] when installing the Smart Home Panel 3/Smart Gateway, how should I meet this requirement?

Both the Smart Home Panel 3 and the Smart Gateway have an EPO port reserved inside the product. When you have a need, you can optionally purchase an Emergency Power Off Button when buying the main product and install it according to the Installation Guide in the Support -> User Manual on the official website.

Contact us