Welcome to EcoFlow Support

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DELTA 3000 Gen4
DELTA 3800 Gen4
Smart Home Panel 10 (120V/240V)
TITAN 5000 Classic
TITAN 5000
TITAN 5000 Plus
TITAN EB
PowerPulse 9.6KW DIY
Smart Gateway
EcoFlow GLACIER
EcoFlow NextGen 220W Portable Solar Panel
EcoFlow DELTA 3 Plus
EcoFlow DELTA 3
EcoFlow DELTA Pro 3
EcoFlow DELTA Max
EcoFlow RIVER 2
EcoFlow RIVER Pro
EcoFlow DELTA 3 Max (2048Wh)
DELTA Pro Ultra
EcoFlow Smart Generator (Dual Fuel)
Smart Home Panel 2
Smart Home Panel
EcoFlow RAPID Pro 3-in-1 Power Bank (10,000mAh, 67W)
EcoFlow RAPID Mag Wireless Charging Station (3-in-1 Foldable)
OCEAN Panel
OCEAN Pro
EcoFlow 220W Bifacial Portable Solar Panel
EcoFlow GLACIER Plug-in Battery
EcoFlow RAPID Mag Power Bank
EcoFlow RAPID Mag Power Bank (Built-in USB-C Cable)
PowerInsight 2
Smart Home Panel 3
DELTA Pro Ultra X
EcoFlow DELTA 3 Max Plus (2048Wh)
DELTA 3 Ultra Plus (3072Wh)
DELTA 3 Ultra (3072Wh)
DELTA 3 Classic (1024Wh)
EcoFlow DELTA 2 Max
STREAM Microinverter(US)
EcoFlow RIVER 2 Pro
EcoFlow RAPID Pro Power Bank (20,000mAh, 230W, 100W Built-in Cable)
EcoFlow RAPID Mag Power Bank (5,000mAh, 7.5W, Magnetic Charging)
EcoFlow RAPID Mag Power Bank (10,000mAh, 7.5W, Magnetic Charging)
EcoFlow RAPID Pro Power Bank (27,650mAh, 300W, 140W Built-in Cable)
EcoFlow RAPID Pro X Power Bank (27,650mAh, 300W)
EcoFlow RAPID Power Bank (25,000mAh, 170W, 100W Built-In and Retractable Cables)
EcoFlow RAPID Power Bank (25,000mAh, 170W)
EcoFlow TRAIL 300 DC
EcoFlow TRAIL 200 DC
EcoFlow TRAIL Plus 300 DC
PowerPulse 11.5KW
Meter Backup Switch-
EcoFlow WAVE 2
STREAM Ultra(US)
EcoFlow WAVE 3
EcoFlow GLACIER Classic
EcoFlow RIVER 3 Plus
EcoFlow NextGen 160W Portable Solar Panel
EcoFlow NextGen 220W Bifacial Portable Solar Panel
EcoFlow 125W Bifacial Modular Solar Panel
Power Hub 5KVA
EcoFlow RAPID Magnetic Power Bank
Lithium 12V 100Ah Deep Cycle LiFePO4 Battery
Lithium 12V 100Ah Deep Cycle Marine Trolling Motor Battery
EcoFlow RIVER 3
DELTA 2 Max Smart Extra Battery
EcoFlow 60W Portable Solar Panel
EcoFlow 175W Rigid Solar Panel
EcoFlow 400W Portable Solar Panel
DELTA Pro Ultra Battery
EcoFlow 160W Portable Solar Panel
EcoFlow BLADE
EcoFlow DELTA 2
EcoFlow 100W Flexible Solar Panel
EcoFlow 400W Rigid Solar Panel
EcoFlow 100W Rigid Solar Panel
EcoFlow 110W Portable Solar Panel
EcoFlow DELTA
EcoFlow DELTA Pro
EcoFlow DELTA mini
EcoFlow RIVER 2 Max
EV X-Stream Adapter (DELTA Pro)
Double Voltage Hub (DELTA Pro)
2kWh LFP Battery
5kWh LFP Battery
EcoFlow Solar to XT60 Charging Cable
EcoFlow Solar Parallel Connection Cable
EcoFlow Solar Extension Cable
AC Charging Cable
Car Charging Cable
DELTA Pro Remote Control

FAQ

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Smart Home Panel 3

What are the differences between the Smart Home Panel 3 and the Smart Home Panel 2?

1. Smart Home Panel 3 has 32 branches, with backup power expandable to 36kW & 180kWh. AI strategy consider Solar forecast.Custom Mode is supported[Different Mode run at different times, which need to be set on EcoFlow Web Portal]. The maximum continuous current of mains input is 160A, and the maximum OCPD [Overcurrent Protection] is 200A; Smart Home Panel 2 has 12 branches, with backup power expandable to 21.6kW & 90kWh. AI Mode cannot accurately predict solar power generation, and the maximum continuous current of mains input is 100A 2. Smart Home Panel 3 can utilize redundant rooftop photovoltaic solar energy connected to the grid main circuit and accurately record the whole-house electricity consumption [Current Sense Transformer needs to be optional]

How does the EcoFlow Smart Home Panel 3/EcoFlow Smart Gateway help save money?

When your system is equipped with solar panels or your household electricity price has peak and off-peak periods, you can choose AI or Self-powered Mode according to your household situation. Charge the battery during low electricity price periods or when *solar energy is predicted to be available, and use the battery to power your home during high electricity price periods or when there is redundant solar energy. In addition, you can also use the Smart Circuit Settings to turn on/off some circuits with high standby power consumption at a scheduled time, and only run them when necessary. *Solar forecast requires subscribing to the professional feature package - Energy Master. For specific subscription rules and feature details, please refer to the latest information in the APP.

What is the EPS mode of Smart Home Panel 3/Smart Gateway? Can it be enabled simultaneously with Operating modes: AI, Self-powered, and Scheduled tasks?

Enabling the EPS mode allows the system to switch to the powered-on Backup Battery within 20ms during a power outage, reducing the impact of power outages on the important loads in your home. *Note that for the EPS to take effect within 20ms, only the powered-on DELTA Pro Ultra X should be included in the connected Backup Battery. *When the DELTA Pro Ultra is connected, the EPS mode and Operating modes cannot be enabled simultaneously; and if the DELTA Pro Ultra is in the charging state under EPS mode, it cannot switch to the DELTA Pro Ultra for power supply within 20ms at the moment of a power outage.

Do Smart Home Panel 3 or Smart Gateway have any requirements for the types of compatible rooftop photovoltaic systems?

Only compatible with grid-tied solar inverter system, not hybrid solar inverter system

Does the use of Smart Home Panel 3 or Smart Gateway have any requirements for the APP version?

You need APP version ≥ 6.8.5 to add Smart Home Panel 3 or Smart Gateway to the APP for use.

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