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FAQ

Does the use of Smart Home Panel 3 or Smart Gateway have any requirements for the APP version?

You need APP version ≥ 6.8.5 to add Smart Home Panel 3 or Smart Gateway to the APP for use.

Which circuit breakers are compatible with Smart Home Panel 3/Smart Gateway?

The Smart Home Panel 3/Smart Gateway is compatible with industry-standard single-pole and double-pole circuit breakers. For specific Main Circuit Breakers and Branch Circuit Breakers, please refer to the Circuit Breaker Compatibility section in the Installation Guide.

What types of Generators does the Smart Home Panel 3/Smart Gateway support for use as Backup Power, and do I need to purchase any accessories?

It supports 3 - 12kW split - phase 240V generators. Connect it to the AC1 - 5p8/GEN IN port of the Smart Inlet Box (Smart Home Panel 2 Upgrade) through the EcoFlow AC Generator Charging Adapter (NEMA L14 - 30P to 5P8 Port) (allowing the generator to generate 3 - 7.2kW) / EcoFlow Generator Charging Adapter (NEMA 14 - 50P to 5P8 Port) (allowing the generator to generate 3 - 12kW). In addition, we need to remind you that at least one DELTA Pro Ultra X/DELTA Pro Ultra must be connected to the AC2/3 port of the Smart Inlet Box for the generator to generate electricity.

What is the waterproof rating of the Smart Home Panel 3/Smart Gateway? Can it be installed outdoors?

The protection level of the Smart Home Panel 3/Smart Gateway is NEMA 3R, which is waterproof and can be installed indoors or outdoors. However, the Smart Inlet Box (Smart Home Panel 2 Upgrade) used in conjunction with it has a protection level of NEMA 1, is not waterproof, and can only be installed indoors.

Does the Smart Home Panel 3/Smart Gateway support 5G WiFi connection?

It is not supported. Only 2.4G WiFi is supported when connected via WiFi.

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