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FAQ

If my local electrical regulations require an Overcurrent Protection Device [OCPD] between the Smart Home Panel 3 or Smart Gateway and the Battery Box (Smart Inlet Box), where should I install it?

You can install an Overcurrent Protection Device [OCPD] between the Smart Inlet Box and the Smart Home Panel 3 or Smart Gateway. The actual OCPD specifications shall be subject to your local electrical regulations. We recommend using a 200A 2P circuit breaker.

What is the maximum power of the electrical circuit that can be connected to the branch of the EcoFlow Smart Gateway?

When the branch circuit of the EcoFlow Smart Gateway is used for rooftop PV input, its rated current is 80A, and the maximum OCPD [Overcurrent Protection] is 100A; When the branch circuit of the EcoFlow Smart Gateway is used for output to electrical loads, its rated current is 60A, and the maximum OCPD [Overcurrent Protection] is 80A; *The process of installing rooftop PV lines requires purchasing EcoFlow's Installation Service, to be installed by an EcoFlow Installer, and set up on the EcoFlow Pro APP.

How long does it take to install the Smart Home Panel 3/Smart Gateway?

The installation process can be completed within approximately *One-Day; *"One-Day Installation" reflects the typical on-site installation time for replacing an existing electrical panel after confirmation of licenses/approvals, materials, and site preparation. Actual timelines will vary. The "One-Day Installation" estimate does not apply to the following situations: New electrical panel installations (e.g., for new construction or major expansions) Major rewiring or circuit modifications within the premises Upgrades from old panels to higher-capacity or different types of panels requiring significant changes to the electrical system Complex site conditions or coordination with utility companies for service disconnection/reconnection These situations typically require additional design, permitting, site preparation, and installation time.

Does the Smart Gateway support connecting rooftop photovoltaic circuit to the branch circuits?

The rooftop photovoltaic circuit can be connected to the branch circuit of the Smart Gateway to improve photovoltaic utilization and reduce electricity bills. *To connect the rooftop photovoltaic line, you must purchase EcoFlow's Installation Service, have it installed by an EcoFlow Installer, and set it up on the EcoFlow Pro APP.

What are the maximum continuous current allowed for the mains input and the OCPD [Overcurrent Protection] of the Smart Home Panel 3/Smart Gateway, respectively?

Maximum continuous current: 160A; Maximum OCPD [Overcurrent Protection]: 200A

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