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FAQ

How does the EcoFlow Smart Home Panel 3/EcoFlow Smart Gateway help save money?

When your system is equipped with solar panels or your household electricity price has peak and off-peak periods, you can choose AI or Self-powered Mode according to your household situation. Charge the battery during low electricity price periods or when *solar energy is predicted to be available, and use the battery to power your home during high electricity price periods or when there is redundant solar energy. In addition, you can also use the Smart Circuit Settings to turn on/off some circuits with high standby power consumption at a scheduled time, and only run them when necessary. *Solar forecast requires subscribing to the professional feature package - Energy Master. For specific subscription rules and feature details, please refer to the latest information in the APP.

What is the EPS mode of Smart Home Panel 3/Smart Gateway? Can it be enabled simultaneously with Operating modes: AI, Self-powered, and Scheduled tasks?

Enabling the EPS mode allows the system to switch to the powered-on Backup Battery within 20ms during a power outage, reducing the impact of power outages on the important loads in your home. *Note that for the EPS to take effect within 20ms, only the powered-on DELTA Pro Ultra X should be included in the connected Backup Battery. *When the DELTA Pro Ultra is connected, the EPS mode and Operating modes cannot be enabled simultaneously; and if the DELTA Pro Ultra is in the charging state under EPS mode, it cannot switch to the DELTA Pro Ultra for power supply within 20ms at the moment of a power outage.

Do Smart Home Panel 3 or Smart Gateway have any requirements for the types of compatible rooftop photovoltaic systems?

Only compatible with grid-tied solar inverter system, not hybrid solar inverter system

Does the use of Smart Home Panel 3 or Smart Gateway have any requirements for the APP version?

You need APP version ≥ 6.8.5 to add Smart Home Panel 3 or Smart Gateway to the APP for use.

If my local electrical regulations require an Overcurrent Protection Device [OCPD] between the Battery and the Battery Box, where should I install it?

You can install an overcurrent protection device [OCPD] in the middle of the Smart Inlet Box Connection Cable (5P8 Port to 5P8 Port). The actual OCPD specifications shall comply with your local electrical regulations. We recommend that you use a 70A 2P circuit breaker.

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