Welcome to EcoFlow Support

Welcome to EcoFlow Support

We're here for you

FAQ

How to power it with DELTA Max or DELTA Max extra battery?

Use the DELTA Max Extra Battery Cable to directly connect to Wave. 

How many power supply methods does Wave support?

Wave can be powered by any of the following methods:  1. AC power supply (such as your wall outlet) (100V-240V) 2. Wave’s add-on battery.  3. DELTA Max or DELTA Max Extra Battery 4. DELTA Pro or DELTA Pro Extra Battery

How to power it with DELTA Pro or DELTA Pro extra battery?

Connect it with DELTA Max Extra Battery Cable and DELTA Pro to Smart Generator Adapter.

Can battery pack be charged indepently?

To charge the add-on battery, it must be connected with Wave. 

How many charging ways does Wave battery pack support?

As long as you’re using a battery with Wave (Add-on battery, DELTA Max, DELTA Max Extra Battery, DELTA Pro, DELTA Pro Extra Battery)  three charging ways are available: 1. AC charging (500W charging rate). 2. Solar charging (200W charging rate). 3. Car charing (200W charging rate).

Contact us