Welcome to EcoFlow Support

Welcome to EcoFlow Support

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FAQ

Is Wave waterproof and dustproof?

Wave is not water or dustproof.

Under cooling mode, how long can Wave battery pack, DELTA Max, and DELTA Pro support the operation of Wave?

It depends on the battery you choose to use:  Wave add-on battery: 3 hours DELTA Max: 5-6 hours DELTA Pro: 12 hours Note: Assumes average power consumption of 300W per hour for Wave under 26° with the lowest volume of air

How to power it with DELTA Max or DELTA Max extra battery?

Use the DELTA Max Extra Battery Cable to directly connect to Wave. 

How to power it with DELTA Pro or DELTA Pro extra battery?

Connect it with DELTA Max Extra Battery Cable and DELTA Pro to Smart Generator Adapter.

How many power supply methods does Wave support?

Wave can be powered by any of the following methods:  1. AC power supply (such as your wall outlet) (100V-240V) 2. Wave’s add-on battery.  3. DELTA Max or DELTA Max Extra Battery 4. DELTA Pro or DELTA Pro Extra Battery

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