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FAQ

How long is the product warranty?

This product has three-year warranty period.

What's the rated parameter that this product can output?

Rated current 40A, rated voltage 240V, rated output power 9600W.

What compliance Standards has the PowerPulse passed?

The PowerPulse has passed certifications including UL2594, UL2231-1, UL2231-2, UL1998, UL991, and ENERGY STAR.

What are the protection features of Power Pulse?

The PowerPulse features: 1.AC overvoltage protection, 2.AC undervoltage protection, 3.Output overcurrent protection, 4.AC overfrequency protection, 5.AC underfrequency protection, 6.Leakage protection, 7.Overtemperature protection, 8.Surge protection, 9.Ground fault protection 10.Relay contact sticking alarm, 11.Self-check fault alarm 12.CP voltage abnormal alarm

The max charging power is up to 9.6 kW as put in product adverttising, but why is it only 7.2kW when connected with DPU/SHP2?

9.6kW is the maximum output power supported by this product, but the Power Input/Output port of Smart Home Panel 2 and Delta Pro Ultra is up to 30A (240V × 30A = 7.2kW), so the maximum output power may be limited when used with other products.

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