Welcome to EcoFlow Support

Welcome to EcoFlow Support

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FAQ

Does this system need to be installed by a licensed electrician or certified installer? Can the customer install and commission the device themselves?

This system must be installed by a licensed electrician.

Is the system noisy while working? Does it require special ventilation and heat dissipation measures?

< 45 dB typical < 60 dB maximum

How long does it take to switch from on-grid to off-grid after a power outage happens?

Yes, it will switch automatically within 10 ms.

Can I add more batteries in the future?

Yes. A single inverter can support up to eight batteries (80 kWh).

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