Tshwane Power Outage: Live Updates, Causes & What to Do
Power outages in Tshwane have become an increasingly common part of daily life, disrupting homes, businesses, and essential services. Whether due to load shedding, infrastructure faults, or severe weather conditions, a sudden loss of electricity can be both frustrating and overwhelming. In this article, we provide live updates on the latest Tshwane power outage reports, explore the key causes behind recurring blackouts, and offer practical tips to help you stay safe and prepared during power failures. Whether you're a resident, business owner, or simply seeking real-time information, this guide has everything you need to navigate power disruptions in the City of Tshwane.
Live Power Outage Updates in Tshwane
Residents across Tshwane continue to experience rolling blackouts and sudden electricity interruptions. According to the latest notices from the City of Tshwane, multiple suburbs—including Centurion, Pretoria East, and Mamelodi—are affected by both scheduled and unplanned outages. While some disruptions follow the national load shedding schedule, others result from localized faults, aging infrastructure, or storm damage.
To stay informed in real time:
Follow verified social media accounts for alerts and restoration timelines
Use the EskomSePush app to receive suburb-specific load shedding notifications
If you’re unsure whether your outage is scheduled, compare it with the load shedding timetable. Unexpected outages can be reported via the city’s call center or online platforms (outlined below).
Tshwane Load Shedding Schedule & Stages
Load shedding is a controlled and temporary power shutdown used to prevent the national grid from collapsing due to high demand. In Tshwane, load shedding is managed by Eskom and divided into stages, from Stage 1 (least impact) to Stage 8 (most severe blackouts).
Each stage affects how often and how long electricity is cut off. For example, at Stage 2, residents might face two power outages a day, each lasting about two hours. As the stage level rises, outages become more frequent and longer.
You can find the current load shedding schedule on Eskom’s official website and the City of Tshwane’s portal. To stay prepared:
Check the updated schedule daily.
Know your assigned block or zone number.
Use apps like EskomSePush to get real-time notifications.
During high load shedding stages, having backup power like a generator or portable power station can help keep your lights and appliances running.
How to Report a Power Outage in Tshwane
If you experience an unexpected power outage, it’s important to report it quickly so it can be fixed sooner. The City of Tshwane offers several easy ways to report electricity faults:
1.Online Reporting Portal
Visit the City of Tshwane’s official website and use the online faults reporting tool. You’ll need to provide your account number, street address, and a brief description of the issue.
2.Call Centre
Dial the city’s 24/7 electricity helpline at 012 358 9999 to log your complaint directly with a municipal operator. Have your location details ready.
3.Mobile App
The Tshwane Mobile App (available on Android and iOS) lets users report faults, view load shedding schedules, and track case updates in real time.
4.Email Reporting
Alternatively, residents can send an email with their contact and location details to power@tshwane.gov.za.
If outages in your area are frequent, consider exploring reliable home backup systems to minimize disruption.
What to Do During a Power Outage
Power outages can strike at any moment, so knowing what to do in the first few minutes is critical. Taking the right steps immediately after losing electricity can help protect your devices, preserve your food, and keep your family safe and comfortable. Here’s a practical checklist to follow when the lights go out:
1. Confirm the Power Outage
First, check your main electrical panel to see if a breaker has tripped.
Look outside to determine if streetlights or neighboring homes are also affected.
Contact nearby neighbors or check local WhatsApp and Telegram groups to confirm if the outage is widespread or localized.
2. Report the Outage to Authorities
Contact the City of Tshwane Call Centre at 012 358 9999 or 0800 123 234 (toll-free).
Use the Tshwane Mobile App or the city's online reporting portal.
Alternatively, email your issue to power@tshwane.gov.za with your location and a description of the issue.
3. Turn Off or Unplug Sensitive Appliances
Disconnect devices like TVs, computers, routers, and microwaves to avoid damage from power surges when electricity is restored.
Switch off high-heat appliances (like irons or stoves) to prevent fire hazards.
Keep one light on so you'll know when power is restored.
4. Keep Fridges and Freezers Closed
Avoid opening refrigerator or freezer doors unless absolutely necessary.
Food can stay cold for about 4 hours in the fridge and up to 48 hours in a full freezer.
Use ice packs or coolers if the outage extends longer.
5. Use Safe, Battery-Powered Lighting
Avoid candles due to fire risks—opt for flashlights, LED lanterns, or emergency bulbs.
Keep extra batteries and rechargeable lights on hand.
6. Keep Family and Pets Comfortable
Gather everyone in the safest, most temperature-stable part of the home (e.g., a shaded room during heat or a draft-free room in winter).
Stay hydrated and wear appropriate clothing for the weather.
Give special attention to the elderly, young children, and those with medical needs.
7. Practice Safe Generator Use
Never use a fuel-powered generator indoors or in enclosed spaces.
Always operate generators outdoors in well-ventilated areas.
If using a solar generator or backup battery, follow the manufacturer’s safety guidelines.
For a safe, reliable, and long-lasting emergency power solution, consider the EcoFlow DELTA Pro Portable Power Station. With up to 25kWh expandable capacity, 3600W–7200W AC output, and the ability to power 99% of household appliances, it's the ultimate home backup system for extended outages. The DELTA Pro charges rapidly, supports EV charging, and can keep essential devices—like refrigerators, medical equipment, and lighting—running for hours or even days.
EcoFlow DELTA Pro Portable Power Station
8. Stay Informed and Connected
Use power banks or portable solar generators to charge your phone.
Conserve your phone battery by lowering screen brightness and closing unused apps.
Keep a wind-up or battery-powered radio on hand to receive news and emergency alerts.
Stay Updated: Where to Find Future Outage News
In Tshwane, power outages can happen with little notice. Staying informed helps you prepare and respond effectively. Here are some trusted sources for real-time updates:
1.City of Tshwane Official Website
Regularly check the city's official portal for announcements on planned outages, infrastructure upgrades, and emergency alerts.
2.Social Media Channels
Follow the City of Tshwane, Eskom, and Ward Councillors on platforms like Twitter (X) and Facebook. These accounts often post live updates, restoration timelines, and area-specific alerts.
3.Load Shedding Apps
Download apps like EskomSePush or Load Shedding Notifier, which allow you to track your suburb’s status, receive push notifications, and check upcoming load shedding stages.
4.Community WhatsApp & Telegram Groups
Many neighborhoods in Pretoria and greater Tshwane maintain community chat groups for sharing outage updates, generator availability, and safety alerts.
By using these tools, you can stay ahead of outages and reduce disruption to your daily life.
Conclusion
Power outages in Tshwane are becoming a regular challenge that affects many homes and businesses. Whether caused by load shedding, technical faults, or weather damage, staying informed and prepared is key to minimizing disruption.This guide has covered live outage updates, the load shedding schedule, common causes, how to report power failures, and practical tips for coping during blackouts. Investing in backup power solutions, like a portable power station or home battery backup system, can keep you connected and comfortable when the grid goes down.
In short, the more you know, the better prepared you will be for the next power outage.
FAQs
How do I check for power outages in my area?
To check for power outages in your area, you can visit the official website of your local electricity provider, where they usually post updates about scheduled maintenance and unexpected outages. Many providers also offer mobile apps that send real-time notifications about power status. Additionally, you can follow their official social media pages, such as Facebook or Twitter, for live updates and announcements regarding power interruptions.
How do I report no electricity in my area?
If you experience a power outage, you should report it immediately to your electricity provider. This can typically be done by calling their customer service hotline or using their online reporting system available on their website or app. Providing accurate information about your location and the nature of the outage helps the utility company respond quickly and restore power as soon as possible.
What is the toll free number of Tshwane electricity customer care?
For any electricity-related issues, including reporting outages, you can contact Tshwane electricity customer care at their toll-free number: 0800 123 234. This number is available to assist customers with inquiries, fault reporting, and other electricity services.