Welcome to EcoFlow Support

Welcome to EcoFlow Support

We're here for you

Recommended Search

DELTA 3000 Gen4
DELTA 3800 Gen4
Smart Home Panel 10 (120V/240V)
TITAN 5000 Classic
TITAN 5000
TITAN 5000 Plus
TITAN EB
PowerPulse 9.6KW DIY
Smart Gateway
EcoFlow GLACIER
EcoFlow NextGen 220W Portable Solar Panel
EcoFlow DELTA 3 Plus
EcoFlow DELTA 3
EcoFlow DELTA Pro 3
EcoFlow DELTA Max
EcoFlow RIVER 2
EcoFlow RIVER Pro
EcoFlow DELTA 3 Max (2048Wh)
DELTA Pro Ultra
EcoFlow Smart Generator (Dual Fuel)
Smart Home Panel 2
Smart Home Panel
EcoFlow RAPID Pro 3-in-1 Power Bank (10,000mAh, 67W)
EcoFlow RAPID Mag Wireless Charging Station (3-in-1 Foldable)
OCEAN Panel
OCEAN Pro
EcoFlow 220W Bifacial Portable Solar Panel
EcoFlow GLACIER Plug-in Battery
EcoFlow RAPID Mag Power Bank
EcoFlow RAPID Mag Power Bank (Built-in USB-C Cable)
PowerInsight 2
Smart Home Panel 3
DELTA Pro Ultra X
EcoFlow DELTA 3 Max Plus (2048Wh)
DELTA 3 Ultra Plus (3072Wh)
DELTA 3 Ultra (3072Wh)
DELTA 3 Classic (1024Wh)
EcoFlow DELTA 2 Max
STREAM Microinverter(US)
EcoFlow RIVER 2 Pro
EcoFlow RAPID Pro Power Bank (20,000mAh, 230W, 100W Built-in Cable)
EcoFlow RAPID Mag Power Bank (5,000mAh, 7.5W, Magnetic Charging)
EcoFlow RAPID Mag Power Bank (10,000mAh, 7.5W, Magnetic Charging)
EcoFlow RAPID Pro Power Bank (27,650mAh, 300W, 140W Built-in Cable)
EcoFlow RAPID Pro X Power Bank (27,650mAh, 300W)
EcoFlow RAPID Power Bank (25,000mAh, 170W, 100W Built-In and Retractable Cables)
EcoFlow RAPID Power Bank (25,000mAh, 170W)
EcoFlow TRAIL 300 DC
EcoFlow TRAIL 200 DC
EcoFlow TRAIL Plus 300 DC
PowerPulse 11.5KW
Meter Backup Switch-
EcoFlow WAVE 2
STREAM Ultra(US)
EcoFlow WAVE 3
EcoFlow GLACIER Classic
EcoFlow RIVER 3 Plus
EcoFlow NextGen 160W Portable Solar Panel
EcoFlow NextGen 220W Bifacial Portable Solar Panel
EcoFlow 125W Bifacial Modular Solar Panel
Power Hub 5KVA
EcoFlow RAPID Magnetic Power Bank
Lithium 12V 100Ah Deep Cycle LiFePO4 Battery
Lithium 12V 100Ah Deep Cycle Marine Trolling Motor Battery
EcoFlow RIVER 3
DELTA 2 Max Smart Extra Battery
EcoFlow 60W Portable Solar Panel
EcoFlow 175W Rigid Solar Panel
EcoFlow 400W Portable Solar Panel
DELTA Pro Ultra Battery
EcoFlow 160W Portable Solar Panel
EcoFlow BLADE
EcoFlow DELTA 2
EcoFlow 100W Flexible Solar Panel
EcoFlow 400W Rigid Solar Panel
EcoFlow 100W Rigid Solar Panel
EcoFlow 110W Portable Solar Panel
EcoFlow DELTA
EcoFlow DELTA Pro
EcoFlow DELTA mini
EcoFlow RIVER 2 Max
EV X-Stream Adapter (DELTA Pro)
Double Voltage Hub (DELTA Pro)
2kWh LFP Battery
5kWh LFP Battery
EcoFlow Solar to XT60 Charging Cable
EcoFlow Solar Parallel Connection Cable
EcoFlow Solar Extension Cable
AC Charging Cable
Car Charging Cable
DELTA Pro Remote Control

FAQ

search icon
TITAN 5000

Will TITAN switch to backup power automatically during an outage?

Yes. With the system properly installed and the TITAN main unit powered on, TITAN + SHP10 switches automatically within 20ms of a grid outage to power the connected backup circuits. You don't need to find your way to the electrical panel in the dark to make the switch yourself. When TITAN is used on its own with appliances connected directly, its EPS function switches to battery power within 10ms of a utility power interruption. The standalone unit and the TITAN + SHP10 system have different transfer times.

Can I install TITAN myself, or hire my own electrician?

If you're using TITAN on its own to power appliances directly, you can follow the product guide to set it up. Installing and wiring SHP10 into your home's electrical system requires a qualified, licensed electrician. You can hire your own qualified local installer and provide the relevant installation guide. TITAN's modular design and SHP10's prewired construction reduce the assembly work your electrician needs to complete on-site.

What makes TITAN easier to install than a traditional home battery? Can it reduce labor costs?

More of the preparation is done before the system reaches your home. TITAN uses an all-in-one, floor-standing main unit, while SHP10 integrates circuit breakers, monitoring, and prewired connections. That reduces the parts your installer needs to source, the wiring they need to prepare, and the assembly they need to complete on-site. Less on-site work can mean a shorter installation and lower labor costs. Your actual labor charge depends on your home's conditions and your installer's quote. The advantage comes from reducing the work involved, so the final installation price will vary by home.

Can I use TITAN on its own? What does SHP10 add?

Yes. You can plug appliances directly into the appropriate outputs on the TITAN main unit. Adding SHP10 connects TITAN to up to 10 selected household circuits for automatic backup and circuit management. TITAN and TITAN Plus can also use AC coupling for everyday home energy management. You can start by powering appliances directly or choose a setup that connects to your home's circuits.

Can I start with one TITAN and add batteries later?

Yes. You don't have to buy all your capacity upfront. Each TITAN main unit includes a 5kWh battery and supports up to five TITAN Battery 5kWh expansion batteries, for a total capacity of 30kWh. Start with the backup you need today, then add stored energy as your household's needs change. Expansion batteries require the appropriate connection cables, sold separately. Adding batteries increases stored energy and runtime capacity; it does not change the main unit's rated output power.

Contact us