Welcome to EcoFlow Support

Welcome to EcoFlow Support

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EV X-Stream Adapter (DELTA Pro)
Double Voltage Hub (DELTA Pro)
2kWh LFP Battery
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EcoFlow Solar Parallel Connection Cable
EcoFlow Solar Extension Cable
AC Charging Cable
Car Charging Cable
DELTA Pro Remote Control

FAQ

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STREAM Microinverter(US)

Does the STREAM Microinverter require separate grounding?

EcoFlow provides AC cables with an equipment grounding conductor/grounding plug. If the cable is plugged into a socket that is properly installed and grounded according to all local codes and regulations, the device will be correctly grounded. If you are unsure about the socket’s grounding status or if local regulations mandate specific grounding standards, contact a qualified electrician to establish proper grounding via the product’s grounding terminal. For detailed procedures, contact EcoFlow technical support.

Can I use third-party solar panels?

Yes, third-party solar panels are compatible if they meet the PV input specifications and use MC4 connectors. The input range per PV port is: Operating Voltage: 16-60V Operating Current: ≤14A

How to monitor the electricity generated by the STREAM Microinverter in real time?

On the EcoFlow app, you can view real-time statistics of energy generation.

Is elevated temperature during operation normal?

A moderate temperature increase during operation is normal and will not impact product longevity. The system undergoes rigorous testing and incorporates a multi-stage thermal management system. For safety and performance, install the unit in a well-ventilated, non-sun-exposed area, away from children/pets.

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