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FAQ

Why is there a difference between the rated capacity and the nominal?

Nominal capacity refers to the total capacity of the internal battery cells of the power bank, while rated capacity refers to the actual amount of the power that the power bank can output under standard output conditions( such as 5V/2A). The nominal capacity is a theoretical value, while the rated capacity takes into account factors such as energy conversion effiencicy and circuit loss, it will be lower than the nominal capacity.

How to charge your device wirelessly more effectively?

Do not use a phone case or choose a thin phone case with a magnetic design that is less than 2.5mm thick and align it with the wireless charging position of the power bank.

Usage environment and storage requirements for power banks

The battery capacity of the power bank is greater than 80% after 300 cycles. It supports charging and discharging at an altitude below 3000m and an environment of 0~40℃. If it is not used for a long time, it is recommended to store it in an environment of -10~40℃ and charge the power bank at least once every 3 months.The battery capacity of the power bank is greater than 80% after 300 cycles. It supports charging and discharging at an altitude below 3000m and an environment of 0~40℃. If it is not used for a long time, it is recommended to store it in an environment of -10~40℃ and charge the power bank at least once every 3 months.

What is the function of the button?

"A single press will wake up/display the remaining battery level. Double click to switch between wireless charging fast mode( green light on) and low temperature mode( blue light on). Press and hold for 3 seconds to turn on/off wireless charging."

Can I use it while charging?

Supports simultaneous charging and discharging. Wireless charging up to 7.5W Max. When discharging simultaneously, wireless charging is disabled by default, but can be enabled by pressing and holding the button for 3 seconds.

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