Welcome to EcoFlow Support

Welcome to EcoFlow Support

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FAQ

Does it support the simultaneous use of multiple sets of PowerInsight?

PowerInsight supports multiple logins with one account, with no upper limit.

What third-party products can it be used with?

The third-party Matter device categories that we plan to support include lighting, smart plugs/outlets, and HVAC devices. PowerInsight currently supports Shelly smart plugs and Ecobee thermostats. More products will be supported in the future. Please stay updated by visiting our official website for the latest information.

What EcoFlow products can it be used with?

Currently it supports EcoFlow PowerOcean (three-phase), EcoFlow PowerOcean DC Fit, EcoFlow Smart Home Panel 2, and EcoFlow DELTA Pro Ultra. More products will be supported in the future. Please stay updated by visiting our official website for the latest information.

Does it support smart voice?

No.

Do I need to keep it plugged in?

The product has a built-in 3000mAh battery that provides a battery life of over 3 hours.

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