- Product Introduction
Self-charging: 0-40°C, extreme conditions can support at least 5W of charging and discharging. Discharging: −10°C to 40°C, extreme conditions can support at least 5W of charging and discharging.
−20°C to 45°C.
Waterproof not available.
1. Make sure your phone is an iPhone 12/13/14 series or later models and supports wireless charging. 2. Restart your phone and try again. 3. Incompatibility with non-MagSafe phone cases might be causing the issue, so remove the phone case and try charging again. 4. Try another phone or power bank to troubleshoot the issue.
5000mAh PD 5V/3A, 9V/3A, 12V/2.5A, 15V/2A
Wired: Compatible with mainstream fast charging protocols, including PD, QC, PPS, FCP, and SCP. Wireless: Qi1.0 (5W for Android devices) Qi2.0 (15W for iPhone 12 series and later models)
The Type-C port and the built-in cable can charge multiple devices simultaneously, but the charging speed will be slower. The 5000mAh model cannot charge via wired and wireless simultaneously.
The first port that is connected will take priority, and the later connection will be prohibited from charging.
Yes, it supports the following scenarios: 1. Charging via the USB-C Output/Input Port and discharging via the USB-C Output/Input Cable. 2. Charging via the USB-C Output/Input Port or the USB-C Output/Input Cable, and discharging via wireless charging. 3. Charging via the USB-C Output/Input Port and the USB-C Output/Input Cable, and discharging via wireless charging.
≥11N.
Double-click the button to turn on or off wireless charging. If the phone is attached to RAPID when wireless charging is off, remove the phone and attach it again to turn on wireless charging.
Each of the 4 lights represents 25% of the battery level.
Yes, please ensure that RAPID is carried in hand luggage, as it cannot be placed in checked luggage. Note: Local government policies and airline guidelines may change, and it is strongly recommended to confirm with the airline before onboarding.
The decrease in capacity during charging is due to energy conversion and the circuit loss, typically resulting in a 34% to 45% loss. Therefore, a fully charged RAPID 5000mAh power bank can usually provide 2750mAh to 3300mAh of actual power to a device. To estimate the number of charges, please use the following formula: (Power bank capacity × 55%~66%) ÷ Device battery capacity ≈ Number of charges For example, a 5000mAh power bank charging a 3300mAh device can typically provide approximately one full charge.
Self-charging: 0-40°C, extreme conditions can support at least 5W of charging and discharging. Discharging: −10°C to 40°C, extreme conditions can support at least 5W of charging and discharging.
Self-charging: 0-40°C, extreme conditions can support at least 5W of charging and discharging. Discharging: −10°C to 40°C, extreme conditions can support at least 5W of charging and discharging.
To ensure effective charging, first, make sure that the wireless charging area on the back of your phone is properly aligned with the magnetic charging area of the power bank. Avoid using thick or metallic phone cases. It is recommended to use an official magnetic phone case or a thin case (less than 2.5mm thick). Our power bank supports both the Qi2 and Qi standards, making it compatible with most Android phones. As long as your phone supports the Qi wireless charging protocol, it can be used with the power bank. For the best experience, we recommend using a magnetic phone case.
If the magnetic attachment is not strong, it may be due to the following reasons: 1. The phone does not support magnetic attachment: Most Android phones do not have built-in magnetic functionality. It is recommended to use a magnetic phone case or a magnetic ring to enhance the attachment force. 2. Issues with the phone case: Thick or metal phone cases can weaken the magnetic force. It is recommended to use a thin (less than 2.5mm thick), non-metallic magnetic phone case. 3. Misalignment: Ensure that the wireless charging area on the phone is aligned with the magnetic attachment point of the power bank to improve stability and charging efficiency.
This is part of Apple’s battery optimization mechanism. The Optimized Battery Charging feature is designed to extend battery lifespan. Your iPhone learns your charging habits and will pause charging at 80%, only resuming to 100% right before you need to use it. How to disable this feature: If you do not need this function, you can go to Settings > Battery > Battery Health & Charging > Optimized Battery Charging and tap to turn it off.
To ensure smooth wireless charging, confirm that your phone supports the Qi2 standard and 15W charging. Keep the device ventilated to prevent overheating. Make sure the phone is aligned with the power bank’s magnetic charging icon. If the phone case is too thick or contains metal, it may affect charging; it is recommended to remove the case or use a thin case (less than 2.5mm thick). Additionally, if the phone overheats or is nearly fully charged, it may automatically lower the charging power to protect itself.