EcoFlow DELTA Gen4 SeriesSubscribe
DELTA 3000 Gen4
DELTA 3800 Gen4
- FAQ
- Manuals & Downloads
FAQ
- Product Introduction
Compared with the previous generation product (Delta 3 Ultra series), what improvements in parameters and functions do DELTA 3000 Gen4 and DELTA 3800 Gen4 have?
In terms of parameters, compared with the previous generation products, DELTA 3000 Gen4 and DELTA 3800 Gen4 are mainly improved in weight and PV charging power, with specific performances as follows: 1. Reduced weight but unchanged capacity DELTA 3000 Gen4 weighs about 26 kg (low-voltage version: 26 kg; high-voltage version: 25.6 kg), about 20% lighter than DELTA 3 Ultra DELTA 3800 Gen4 has a capacity increased to 3763 Wh and weighs only about 30.6 kg (low-voltage version: 30.6 kg; high-voltage version: 30.1 kg), about 15 kg lighter than Delta Pro (about 45 kg) 2. Increased PV input power Delta 3 Ultra: 800W per channel Delta 3 Ultra Plus: 800W per channel for two channels, totaling 1600W DELTA 3000 Gen4: 1000W per channel DELTA 3800 Gen4: 1000W per channel for two channels, totaling 2000W 3. Optimized mobility If you have frequent mobility needs, you can separately purchase the EcoFlow DELTA Series Folding Transport Cart for convenient carrying.
Does DELTA 3000 Gen4 or DELTA 3800 Gen4 support X-Stream and X-boost?
All supported; X-Stream: 1. US/CA: 1,800W, 15A 2. EU/UK/AU/ZA: 2,400W, 10A. Refer to the user manual for X-Boost power in each region. Note: X-Boost is not available when the device is connected to AC input (e.g. when the power supply is charging or in bypass mode). Bypass mode: The device automatically enables bypass mode when charging and discharging simultaneously (via AC input and output ports).
What is the X-Fusion (power replenishment) function of DELTA 3000 Gen4 and DELTA 3800 Gen4?
In bypass mode (charging and discharging simultaneously), when the load power is greater than the mains input power, the battery inverter output and the mains supply power to the load together.
Can the DELTA 3800 Gen4 be stacked, and what is the maximum number of identical units or power packs that can be stacked?
DELTA 3800 Gen4 can connect up to 2 extra batteries via the EcoFlow Smart Extra Battery Expansion Adapter. Suggested placement: Delta 3 Max Plus Extra Battery: Can be stacked directly on top of the main unit Delta Pro 3 Extra Battery: It is recommended to stack the two extra batteries and place them next to the main unit Safety reminder: When stacking, please ensure the bottom bearing surface is flat and stable, reserve sufficient heat dissipation space, and avoid blocking the equipment's ventilation vents.
What is the maximum operating altitude of the equipment?
It is recommended to use at altitudes below 3000 meters.
How many power packs can the DELTA 3800 Gen4 connect to?
The DELTA 3800 Gen4 is equipped with an Extra Battery Port, which can connect up to two additional battery packs via the EcoFlow Smart Extra Battery Expansion Adapter.
Are DELTA 3000 Gen4 and DELTA 3800 Gen4 UPS (Uninterruptible Power Supply), and what is the device switchover time in ms?
The switching time of the device is <10ms UPS; the device does not support HID communication.
How to Use Fridge Runtime Boost™ Properly?
Fridge Runtime Boost™ supports runtime extension for one AC compressor-based cooling appliance at a time, such as a refrigerator, freezer, or wine cooler. Do not connect multiple cooling appliances or use them alongside other AC appliances, as this may affect power supply stability.
What is the warranty policy for the device?
3-year basic warranty + 2-year extended warranty complimentary upon registration
What is the noise level of the equipment during normal use, in decibels?
Under the conditions of 1 meter away from the device and an ambient temperature of 25°C, the noise levels corresponding to different power gears are as follows: Low-power operation (≤600W): ≤30 dB Medium-power operation (≤1800W): ≤40 dB Full-power operation (≤3600W): ≤50 dB 30 decibels (dB) is approximately the volume of a soft conversation, or the ambient volume in a quiet library or office; a sound level of 30 decibels is generally considered a comfortable background noise level.
Can DELTA 3000 Gen4 or DELTA 3800 Gen4 support charging while the device is turned off?
It will automatically turn on when charged, and charging while the device is powered off is not supported.
How to calibrate the battery level of DELTA 3000 Gen4 or DELTA 3800 Gen4?
A full charge and full discharge cycle is sufficient to complete battery calibration.
Does DELTA 3000 Gen4 or DELTA 3800 Gen4 support switching the AC output frequency? How to operate it?
Ensure that the AC output is turned off, then press and hold the button for 10 seconds to switch the AC frequency.
After the DELTA 3800 Gen4 is connected to the power add-on pack, which one charges first and which one discharges first?
The charging logic of the main unit and the power pack is to first charge the one with lower voltage, and charge both simultaneously when their voltages are consistent. For discharging, the one with higher voltage will be discharged first, and both the main unit and the power pack will discharge at the same time once their voltages are the same.
What material is the battery of DELTA 3000 Gen4 or DELTA 3800 Gen4 made of?
The battery cell of the device is LFP (Lithium Iron Phosphate Battery).
What is the service life of the device's USB interface and buttons?
Laboratory tested to withstand 5000 insertion and removal cycles and 10000 keystroke operations.
Can this equipment be carried on transportation such as high-speed trains, airplanes, and ships?
Prohibited from being carried onto aircraft; for details on whether it can be carried on high-speed trains and cruise ships, please consult the relevant department or the customer service hotline of the corresponding transportation provider.
Is it recommended for use on medical devices?
For stability reasons, it is not recommended to use this as a power supply method for first-aid equipment (such as ventilators).
How to determine if there is an abnormality when the device makes abnormal noises?
Normally, the device will generate certain background noise (from fan operation and current flow) during normal operation. However, if there is no improper use but the noise increases significantly, or abnormal sounds such as sharp whistling, knocking or rubbing sounds occur, this may indicate that there is a problem with the device. You can record a video of the fault and feed it back to us, and we will assist you in verifying and handling the issue.
Manuals & Downloads
- Product Introduction
Compared with the previous generation product (Delta 3 Ultra series), what improvements in parameters and functions do DELTA 3000 Gen4 and DELTA 3800 Gen4 have?
In terms of parameters, compared with the previous generation products, DELTA 3000 Gen4 and DELTA 3800 Gen4 are mainly improved in weight and PV charging power, with specific performances as follows: 1. Reduced weight but unchanged capacity DELTA 3000 Gen4 weighs about 26 kg (low-voltage version: 26 kg; high-voltage version: 25.6 kg), about 20% lighter than DELTA 3 Ultra DELTA 3800 Gen4 has a capacity increased to 3763 Wh and weighs only about 30.6 kg (low-voltage version: 30.6 kg; high-voltage version: 30.1 kg), about 15 kg lighter than Delta Pro (about 45 kg) 2. Increased PV input power Delta 3 Ultra: 800W per channel Delta 3 Ultra Plus: 800W per channel for two channels, totaling 1600W DELTA 3000 Gen4: 1000W per channel DELTA 3800 Gen4: 1000W per channel for two channels, totaling 2000W 3. Optimized mobility If you have frequent mobility needs, you can separately purchase the EcoFlow DELTA Series Folding Transport Cart for convenient carrying.
Does DELTA 3000 Gen4 or DELTA 3800 Gen4 support X-Stream and X-boost?
All supported; X-Stream: 1. US/CA: 1,800W, 15A 2. EU/UK/AU/ZA: 2,400W, 10A. Refer to the user manual for X-Boost power in each region. Note: X-Boost is not available when the device is connected to AC input (e.g. when the power supply is charging or in bypass mode). Bypass mode: The device automatically enables bypass mode when charging and discharging simultaneously (via AC input and output ports).
What is the X-Fusion (power replenishment) function of DELTA 3000 Gen4 and DELTA 3800 Gen4?
In bypass mode (charging and discharging simultaneously), when the load power is greater than the mains input power, the battery inverter output and the mains supply power to the load together.
Can the DELTA 3800 Gen4 be stacked, and what is the maximum number of identical units or power packs that can be stacked?
DELTA 3800 Gen4 can connect up to 2 extra batteries via the EcoFlow Smart Extra Battery Expansion Adapter. Suggested placement: Delta 3 Max Plus Extra Battery: Can be stacked directly on top of the main unit Delta Pro 3 Extra Battery: It is recommended to stack the two extra batteries and place them next to the main unit Safety reminder: When stacking, please ensure the bottom bearing surface is flat and stable, reserve sufficient heat dissipation space, and avoid blocking the equipment's ventilation vents.
What is the maximum operating altitude of the equipment?
It is recommended to use at altitudes below 3000 meters.
How many power packs can the DELTA 3800 Gen4 connect to?
The DELTA 3800 Gen4 is equipped with an Extra Battery Port, which can connect up to two additional battery packs via the EcoFlow Smart Extra Battery Expansion Adapter.
Are DELTA 3000 Gen4 and DELTA 3800 Gen4 UPS (Uninterruptible Power Supply), and what is the device switchover time in ms?
The switching time of the device is <10ms UPS; the device does not support HID communication.
How to Use Fridge Runtime Boost™ Properly?
Fridge Runtime Boost™ supports runtime extension for one AC compressor-based cooling appliance at a time, such as a refrigerator, freezer, or wine cooler. Do not connect multiple cooling appliances or use them alongside other AC appliances, as this may affect power supply stability.
What is the warranty policy for the device?
3-year basic warranty + 2-year extended warranty complimentary upon registration
What is the noise level of the equipment during normal use, in decibels?
Under the conditions of 1 meter away from the device and an ambient temperature of 25°C, the noise levels corresponding to different power gears are as follows: Low-power operation (≤600W): ≤30 dB Medium-power operation (≤1800W): ≤40 dB Full-power operation (≤3600W): ≤50 dB 30 decibels (dB) is approximately the volume of a soft conversation, or the ambient volume in a quiet library or office; a sound level of 30 decibels is generally considered a comfortable background noise level.
Can DELTA 3000 Gen4 or DELTA 3800 Gen4 support charging while the device is turned off?
It will automatically turn on when charged, and charging while the device is powered off is not supported.
How to calibrate the battery level of DELTA 3000 Gen4 or DELTA 3800 Gen4?
A full charge and full discharge cycle is sufficient to complete battery calibration.
Does DELTA 3000 Gen4 or DELTA 3800 Gen4 support switching the AC output frequency? How to operate it?
Ensure that the AC output is turned off, then press and hold the button for 10 seconds to switch the AC frequency.
After the DELTA 3800 Gen4 is connected to the power add-on pack, which one charges first and which one discharges first?
The charging logic of the main unit and the power pack is to first charge the one with lower voltage, and charge both simultaneously when their voltages are consistent. For discharging, the one with higher voltage will be discharged first, and both the main unit and the power pack will discharge at the same time once their voltages are the same.
What material is the battery of DELTA 3000 Gen4 or DELTA 3800 Gen4 made of?
The battery cell of the device is LFP (Lithium Iron Phosphate Battery).
What is the service life of the device's USB interface and buttons?
Laboratory tested to withstand 5000 insertion and removal cycles and 10000 keystroke operations.
Can this equipment be carried on transportation such as high-speed trains, airplanes, and ships?
Prohibited from being carried onto aircraft; for details on whether it can be carried on high-speed trains and cruise ships, please consult the relevant department or the customer service hotline of the corresponding transportation provider.
Is it recommended for use on medical devices?
For stability reasons, it is not recommended to use this as a power supply method for first-aid equipment (such as ventilators).
How to determine if there is an abnormality when the device makes abnormal noises?
Normally, the device will generate certain background noise (from fan operation and current flow) during normal operation. However, if there is no improper use but the noise increases significantly, or abnormal sounds such as sharp whistling, knocking or rubbing sounds occur, this may indicate that there is a problem with the device. You can record a video of the fault and feed it back to us, and we will assist you in verifying and handling the issue.