HECO Power Outage Map: Hawaii Electric Alerts

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It might be challenging to manage Hawaii’s power outages due to the geography and weather conditions in the islands. To help residents and businesses stay informed, the Hawaiian Electric Company (HECO) offers the Power Outage Map—an important tool for real-time updates on electric outages. This guide will give you the information you need to use the map, including its functions, how to access it, and how to read the information. By learning this resource, you’ll be in a better position to deal with power outages, reducing disruption and gaining more peace of mind while they’re happening.

Power Outages in Hawaii (Last Updated: 2025-03-31 05:12:08 PM)

County	Customers Tracked	Customers Out
Hawaii	88,757	6
Honolulu	306,978	843
Maui	73,933	0

How to Find The HECO Power Outage Map in Hawaii

The HECO Power Outage Map is easily accessed, ensuring business and homeowners are able to retrieve important information whenever needed. Utilize the convenient step-by-step guide to search for and apply this important tool:

Visit the Hawaiian Electric Website:
- Start by navigating to the official Hawaiian Electric Company website.The website serves as a central hub for all of HECO’s services and customer support.
Visit the Outage Information Page:
- Look for the “Outages” or “Power Outage” page on the home page. This is often highlighted due to its priority status during an outage.
- Click on the link to see more detailed information about outages, including the interactive map.
Use the Mobile App:
- For mobile access, download the HECO app from the app store of your device (iOS and Android).
- Open the app once installed and navigate to the “Outages” tab where you will see the same map interface created for mobile use.
Direct Access through Search Engines:
- You can also find the map by searching for “HECO Power Outage Map” in any major search engine. This tends to take you straight to the specific page on HECO’s website that is dedicated to outage information, saving a few steps.
Bookmark for Quick Access:
- For future convenience, bookmark the outage map page on your browser or save it as an app shortcut on your phone home screen. This will make it convenient to easily search for updates without navigating through several pages, especially in times of importance. In this way, users can readily check the HECO Power Outage Map and know the current power status in Hawaii at any time. Regular checking of this resource, particularly during times of bad weather or when there is scheduled system maintenance, can help reduce the impacts of unexpected outages.

Features of the Power Outage Map in Hawaii

The HECO Power Outage Map comes with several features aimed at giving users detailed, real-time updates of power outages in Hawaii. These features enable residents and businesses to promptly grasp the extent and status of outages, allowing them to respond accordingly.

Interactive Design: The map is quite interactive, allowing users to zoom in on specific areas or neighborhoods to get detailed information on localized power outages. The functionality allows users to zoom in on the area of interest or concern, whether it is their home, office, or the location of a family member.
Color-Coded Indicators: For the purposes of simple understanding, the map employs color-coded markers to denote different statuses of outages. For example, different colors can be employed to signify existing outages, planned maintenance, or areas where power has been restored recently. This visualization mechanism enables users to assess the situation readily at a glance without needing to read detailed reports.
Outage Details Panel: All outage indicators are clickable and lead to a details panel that provides incident-specific details. This includes the number of customers affected, the estimated time of restoration, and, where possible, the cause of the outage (e.g., weather, equipment failure). This level of openness allows users not just to be aware of an outage, but also to be aware of its impact and expected resolution.
Historical Data: In addition to real-time data, the map gives access to the history of outage data. Customers can examine previous events to determine trends, enabling them to prepare for future possibilities. This is particularly useful for businesses planning operational contingencies based on historical trends.
Mobile Compatibility: Recognizing the need for information on the go, the map is fully mobile-friendly. No matter if it is accessed via smartphone or tablet, the map continues to work, enabling users to stay informed while not at their desktops.
Filtering Options: Users can sort the information displayed by region, type of outage, or severity. This provides customized viewing, where only the most critical information is displayed for each user’s needs, making the decision-making process easier in the event of an outage. Through integrating these robust qualities, the HECO Power Outage Map is a more essential tool for Hawaiians, providing the clarity and insight to move through power outages with confidence.

How to Prepare for Power Outages in Hawaii

Preparation against power outages is crucial, especially in locations such as Hawaii where geography and weather conditions can lead to power outages unexpectedly. Below is how residents and businesses can prepare well for outages:

Build an Emergency Kit:
- Put together a kit containing some essentials such as flashlights, extra batteries, canned foods, bottled water, a first aid kit, and medications. All family members should know the location of the kit.
Create a Communication Plan:
- Develop a plan to stay in touch with family members during an outage. This means having a spot to gather if communication facilities are down, and having everyone reach important phone numbers.
Backup Power Solutions:
- Buy a generator or portable power station for essential appliances. Install it safely and test it periodically to be operationally ready when needed. Consider EcoFlow RIVER 2 Pro; it can supply your necessities with power for one day or longer.
Protect Electronics:
- Use surge protectors for all sensitive electronics to prevent damage from power surges when electricity is restored. Unplug devices during severe weather warnings to further safeguard them.
Stay Informed:
- Often check the HECO Power Outage Map for the latest updates and estimated times of restoration. Subscribe to HECO notifications via text or email to be alerted in a timely fashion directly.
Prepare Your Home:
- Close your refrigerator and freezer doors as much as possible throughout an outage to maintain cold temperatures. Employ coolers with ice packs for additional storage if the outage lasts a while.
Know Your Resources:
- Familiarize yourself with local emergency services and resources during power outages, i.e., warming shelters or shelters, especially if you have disabled family members or medical equipment.
Plan for Special Needs:
- Create special arrangements for those with special needs, i.e., medical equipment, backup power sources, and an adequate supply of essential medicines. By taking these proactive steps, you can minimize the disruption and even danger resulting from power outages. Preparation not only enhances safety but also allows you to be at ease, knowing that you can focus on responding accordingly when the time comes.

FAQs About HECO Power Outage Map

How often is the HECO Power Outage Map updated?
The map is updated when information becomes available. With respect to significant outages, there are updates every few minutes or as conditions permit to provide current status and expected restoration time.
How can I receive alerts about power outages and restoration times?
You can sign up for email or text message alerts through the HECO website. These alerts provide timely updates about outages and expected restoration times specific to your location.
Why are there sometimes discrepancies between the map updates and actual restoration times?
Restoration times are estimates based on available data and conditions at the time. Factors such as unexpected damage, weather changes, or access issues can affect these timelines.
Is there a way to access the outage map during an internet outage?
If internet access is unavailable, you can call HECO’s customer service line for outage information. For any life-threatening emergency situation, please call 911. If you see sparking, downed power lines, or hear a loud noise or explosion, please call the 24/7 trouble lines:

Oahu: 1-855-304-1212 (toll-free)
Maui: (808) 871-7777; Molokai and Lanai: 1-877-871-8461 (toll-free)
Hawaii Island: (808) 969-6666

What should businesses do to prepare for potential losses during prolonged outages?
Businesses should develop contingency plans that include backup power systems, alternative communication methods, and strategies for critical operations continuity. Regularly reviewing and updating these plans ensures readiness for unexpected disruptions.