Contact Us
Europe
Address:
Dusseldorf, Germany
Service Hours:
Monday to Friday, 09:00-17:00 (CET), excluding public holidays
Customer Support Line:
DE: 0800 0002566 Service Hours: Mon-Fri, 09:00-17:00 (CET), excluding public holidays Only available in Germany AT: 0800 018 036 Service Hours: Mon-Fri, 09:00-17:00 (CET), excluding public holidays Only available in Austria UK: 0808 8126 006 Service Hours: Mon-Fri, 08:00-16:00 (BST), excluding public holidays Only available in the UK FR: (+44) 800 028 7166 Service Hours: Mon-Fri, 09:00-17:00 (CET), excluding public holidays Only available in France PL：(+48) 800 009 112 Service Hours: Mon-Fri, 09:00-17:00 (CET), excluding public holidays Only available in Poland
- Support:
Chat with ussupport.eu@ecoflow.com(For portable power station (PPS) customers and Kickstarter backers)
solutionservice.eu@ecoflow.com(Technical Support for EcoFlow PowerOcean series Only)
Public Relations:
media.eu@ecoflow.comInfluencer Collaboration:
influencer.eu@ecoflow.comAffiliate:
eu.affiliate@ecoflow.comEcoFlow User Research Team:
GlobalUserResearch@ecoflow.com