$300 Energy Rebate NSW: Are You Eligible & When Will You Get It?
You’ve probably felt each power bill sting a little more than the last. The good news? Help is on the way. The Commonwealth Government is offering a $300 energy rebate NSW residents can benefit from.
Think of it as a built-in discount designed to cushion your budget while prices stabilise. In the next few minutes, you’ll learn exactly what the rebate is, whether you qualify (spoiler: almost everyone does), when and how the credits will be applied, and what to do if your bill turns up blank.
What Is the $300 Energy Rebate in NSW?
The $300 energy rebate NSW is part of the federal government’s National Energy Bill Relief Fund program, aimed at helping households manage rising electricity costs during the 2024–25 financial year.
Eligible households will receive a total of $300, distributed as four quarterly credits of $75 applied directly to their electricity bills, starting from July 2024. For most NSW residents, this rebate will be applied automatically by your electricity provider—no need to fill out any forms or applications.
The program is funded through June 2025, but the government has also flagged an extra $150 credit for later in the year. Beyond that, any further extensions will depend on future federal budgets.
Who’s Eligible for the Rebate?
The good news? All households with an active electricity account are eligible for the $300 electricity rebate NSW, regardless of income. If your name appears on an NSW electricity bill for a grid-connected address at any time from 1 July 2024 to 30 June 2025, you’re in.
What about embedded network customers?
If you living in a retirement village, caravan park or apartment complex that on-sells power, you also qualify. However, you may need to submit a quick online application via Service NSW, unless your site manager’s provider is one of the retailers pre-approved to pass the credit through automatically.
How and When Will the Rebate Be Applied?
As discussed, most households won’t need to do anything; the $300 energy rebate NSW will just show up on your electricity bill in four instalments across the year. But for those on an embedded network, the process is a bit different. Let’s take a closer look:
Automatic Payments for Most Households
If you have a standard electricity account with a retailer like AGL, Origin, EnergyAustralia or similar, the rebate will be applied automatically. You’ll receive $75 every quarter, straight onto your bill—no forms to fill out, no extra steps.
Here are the eligibility dates:
31 July 2024 (Q1)
1 October 2024 (Q2)
1 January 2025 (Q3)
1 April 2025 (Q4)
Each credit should appear on the first bill issued after those dates. You’ll usually see it listed as something like “National Energy Bill Relief – Q1” or similar in your bill summary or adjustments section. Retailers typically apply the credit within two weeks of each scheduled date, so give it a bit of time if you don’t see it straight away.
If the payment is still missing after that, first call your retailer (their phone is on the bill). If they can’t resolve it, lodge a query with Service NSW on 13 77 88 or visit a Service NSW centre.
Just a heads-up: The $300 Energy Bill Relief payment in NSW is given per customer, not per electricity account. So, if you have multiple properties with separate accounts—like a holiday home or an investment property—you’ll only receive the rebate on one of them.
Application Process for Embedded Network Customers
If you live in a place where electricity is managed and re-sold—like a retirement village, apartment block, caravan park, or strata complex—you’re on what’s called an embedded network.
That means you don’t have a direct relationship with a major energy retailer like Origin or AGL, so the $300 energy rebate won’t be applied to your bill automatically.
But don’t worry; you can still get it. Here’s how to apply $300 energy rebate NSW as an embedded network customer:
See if you already claim an NSW energy rebate
If you’re in an embedded network, find out if you’re already receiving one of the state’s existing energy rebates for the 2024–25 financial year, including:
Low Income Household Rebate
Family Energy Rebate
Medical Energy Rebate
Life Support Rebate
If you are, you won’t need to do anything extra. Service NSW will automatically apply the $300 rebate, using the information already on file.
Otherwise, lodge the Bill Relief form
If you don’t currently receive any of those rebates, you’ll need to submit a quick online application through the Service NSW portal before 11:59 pm on 30 June 2025.
The form is simple, and you’ll be asked to upload a recent electricity invoice (from your embedded provider), some ID, and possibly your bank or payment details in case a direct transfer is needed.
Wait for a one-off payment
Once your application is approved, the $300 will be paid as a single one-off credit or bank payment, rather than in quarterly instalments. This makes it easier for embedded networks to process.
Check for automatic passes
Some households connected to embedded networks will receive their Bill Relief payment directly from their energy provider, no application needed. Below are the providers managing direct payments for embedded network households:
Origin Energy (excluding customers who were previously with WINconnect)
Arc Energy
Locality Planning Energy (LPE), only for the selected sites listed below:
Bay Grand South (Tower 1) – 11 Enid Street, Tweed Heads NSW 2485.
Bay Grand East (Tower 2) – 9 Enid Street, Tweed Heads NSW 2485.
Bay Grand North (Tower 3) – 2 Thomas Street, Tweed Heads NSW 2485.
If you’re unsure or need help at any stage, you can contact Service NSW on 13 77 88 or drop into a Service NSW centre for in-person support.
Bonus Tip: Save More on Your Bill and Stay Prepared for Outages
Looking to further reduce your electricity costs and be prepared for planned outages or storm-related blackouts? A solar generator could be just what you need. It works by using solar panels to capture sunlight and turn it into electricity, which is then stored in a portable power station. When you need it, you can use that stored energy to run devices through standard AC outlets or USB ports.
Unlike traditional fuel-powered generators, a solar generator is cleaner, quieter, and simpler to use. You can charge up the power station during off-peak hours (when electricity is cheaper), or directly from solar panels during the day, then run essentials like your fridge, Wi-Fi, laptop, TV, or even small heaters—all without drawing from the grid. Over time, that helps lower your bills and gives you extra peace of mind when the power goes out.
One reliable option worth checking out is the EcoFlow DELTA 3 Plus portable power station. With a 1,024 Wh LiFePO4 battery, it offers over a decade of daily use, and can handle everything from your phone charger to a kettle or small heater, thanks to its 1,800W AC output (surge 3,600 W) and X-Boost that lets you run loads up to 2,400W briefly.
When it comes to recharging, it’s impressively fast—plug it into a regular wall socket and it goes from empty to full in just 56 minutes. When you pair it with solar panels, it accepts up to 1,000W PV input and can be fully recharged in as little as 70 minutes under the sun.
It even works as an emergency UPS, switching over to battery power in under 10 milliseconds if your mains power fails—ideal for keeping sensitive equipment safe. Despite all that power, it’s still portable, weighing around 12.5kg, with a rugged build and built-in handles that make it easy to move around or take on the go.
EcoFlow DELTA 3 Plus portable power station
Conclusion
By now, you know the drill: the $300 energy rebate NSW arrives automatically for most households, keeps rolling in each quarter, and doesn’t require a single phone call from you. For those in embedded networks, you might need to apply separately for the payment.
If your credit hasn’t shown up, reach out to your retailer first—most have dedicated rebate teams ready to sort glitches. Staying alert means you won’t miss a cent. Keep this guide handy, share it with neighbours, and check back for the latest cost-saving tips.
FAQs
Is the $300 energy bill relief for every Australian household?
Yes, every Australian household connected to the electricity grid, including those in external and non-self-governing territories, is eligible for the $300 energy bill relief in the 2024–25 financial year. The rebate is applied as four automatic $75 quarterly credits, starting from 1 July 2024. In most cases, no action is needed, as your electricity provider will apply the credits directly to your account if you receive electricity bills.
Who is eligible for the NSW energy rebate for pensioners?
Pensioners holding a Commonwealth Seniors Health Card may qualify for the NSW Seniors Energy Rebate—provided you’re an NSW resident, the named account holder on your electricity bill, and applying for your main place of residence. However, if you hold a Pensioner Concession Card or a Department of Veterans’ Affairs Gold Card, you’re not eligible for the Seniors Energy Rebate but may qualify for the Low Income Household Rebate instead.
Can I combine the $300 Rebate with other energy rebates?
Yes, the federal $300 credit is Commonwealth-funded and does not affect your eligibility for state, territory or retailer schemes, so you’ll still receive (and can keep applying for) the NSW Low Income Household Rebate, Seniors Energy Rebate or any other concessions you’re entitled to.