Welcome to EcoFlow Support

Welcome to EcoFlow Support

We're here for you

Support Services
Get SupportQuickly access order support, technical support, and other services.Learn More >
Service StatusView service progress and track detailed updates.Learn More >
Warranty RegistrationRegister your product and activate the warranty.Learn More >
After-sales PolicyView the terms of EcoFlow's After-sales Policy.Learn More >
Check Your Device BenefitsQuery product warranty period and protection services.Learn More >
Download Center
Explore the EcoFlow App
Download the EcoFlow App. Monitor and control your power usage, and set limits and modes.
Learn More >
Documentation and Manuals
Learn more about EcoFlow products with user manuals, video tutorials and other official documentation.
Learn More >
Frequently Asked Questions
Learn More >
Video Tutorials
Learn More >
Home Battery | Support and Services
Get professional support from our EcoFlow Home Battery experts, including online help, on-site services, warranty details and the latest updates.
Learn More >
Contact us
Customer Service Helpline
80881260068088126006
Mon-Fri 8 am-4 pm (BST)
Let's Chat
Please contact us via Live Chat >
Online 24 hours
EcoFlow Community
Discover our community and connect with EcoFlow users all over the world!
Learn More >