On the charger screen, select "Settings" >"Wi-Fi & BLE" and press the to turn on the switch. On the phone used to log in to the app, make sure Bluetooth is enabled. Then add the charger tothe app in the APP and follow the in-app instructions to complete the setup.

How do I connect the charger to the Ecoflow app via WI-FI / Bluetooh?

Wheter the appropriate interface is selected( only C1 and C2 support 140 W Max), whether the protocol matches, whether the current device temperature is too high, and whether the device battery is almost full.

Why can not my charger reach 140 W output on a single port?

Yes, the product supports plug-and-play functionality. However, since the product features are continuously updated and improved, it is recommended to connect to the app and upgrade to the latest firmware for a better user experience.

Can I use it after unpacking?

The power, voltage, current, and other information displayed in the app are reported to the cloud by the charger at specified intervals, which may cause data discrepancies due to timing differences.

Why are the power, voltage, and current readings on the charger screen different from those in the app?

PogoPin is a magnetic contact charging method commonly used in modular connections, supporting high-efficiency, safe, and stable charging connections.

What is PogoPin contact charging? Is it safe?

This charger is compatible with laptops, phones, tablets, earphones, smartwatches, gaming consoles, and other devices with USB-C or USB-A ports, such as MacBook Pro/Air, iPhone, iPad, Dell XPS, and Samsung Galaxy.

What devices are compatible?

Is it normal for the device surface to heat up under high power transmission. The device has multiple built-in protection mechanisms, the device can be used with confidence, users are abvised not touch it directly. 

Support for EcoFlow RAPID Pro Desktop Charger (320W, 5 Ports, GalN)

Home
Support
Product support
EcoFlow RAPID Pro Desktop Charger (320W, 5 Ports, GalN)

Product FAQs

Tutorial Videos

Contact us

Support for EcoFlow RAPID Pro Desktop Charger (320W, 5 Ports, GalN)

HomeSupportProduct supportEcoFlow RAPID Pro Desktop Charger (320W, 5 Ports, GalN)

Product FAQs

Tutorial Videos

Contact us

Home
Support
Product support
EcoFlow RAPID Pro Desktop Charger (320W, 5 Ports, GalN)