EcoFlow Delta Max 2000 Power Stations recalled due to risk of serious burn injury and fire hazard
Summary
Product: EcoFlow Delta Max 2000 Power Stations. The subject products are EcoFlow DELTA Max 2000 Power Stations distributed in commerce in Canada. |
Issue: Consumer Products – Burn hazard [] Consumer Products – Fire hazard [] |
What to do: Immediately stop using the recalled Power Stations and contact EcoFlow Technology for instructions on installing a free repair in the form of a firmware update. |
This recall is not a physical product return.
Images
Image 1: EcoFlow Delta Max 2000 Model EFD310 Power Station
Image 2: Nameplate on underside of recalled EcoFlow Delta Max 2000 Model EFD310 Power Station
Affected products
This recall involves EcoFlow Delta Max 2000 Power Stations. The recalled power stations are black and silver, with a rectangular LCD display screen on the front and six electrical outlets on the back. “ECOFLOW MAX” is printed on the right side. “EFD310” and “EcoFlow DELTA Max (2000)” are printed on the nameplate on the underside of the product.
Issue
The Power Stations may overheat and ignite, posing a risk of serious burn injury and fire hazard.
As of October 17, 2025, the company has received no reports of injuries, and one report of a fire in Canada.
What you should do
Consumers should immediately stop using the recalled EcoFlow Delta Max (2000) and contact EcoFlow Technology for instructions on installing a free repair in the form of a firmware update.
For more information, consumers can contact EcoFlow by telephone at 1-833-424-4137 from 9 a.m. to 4 p.m. ET Monday through Friday, email at deltamax2000@ecoflow.com, or visit the company website online at
https://www.ecoflow.com/ca/blog/ecoflow-delta-max-2000-recall-firmware-update or https://ca.ecoflow.com and click on “EcoFlow Delta Max 2000 Power Stations recalled due to risk of serious burn injury and fire hazard” at the top of the page for more information.
Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.
Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.
This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.
Additional information
Background
Number Sold
The company reported that 1,116 units of the affected products were sold in Canada.
Time Period Sold
The affected products were sold from July 2022 through May 2025.
Place of Origin
Manufactured in China
Details
Original published date: (Automatically generated)
Alert / recall type: Consumer product recall
Category: Consumer product – [Electronics]
Companies
Importer:
EcoFlow Technology Inc.,
Canada
Published by: Health Canada
Audience: General public
Identification number: RA-##### (Automatically generated)