Act Sustainable Household Scheme Explained for Homeowners

EcoFlow

The ACT Sustainable Household Scheme empowers Canberra homeowners to lower energy bills and carbon footprints through accessible financing for green upgrades. With rising electricity costs and ACT's push for net-zero emissions by 2045, this program removes financial barriers to electrification and efficiency improvements for tens of thousands of households. This guide explains eligible products like batteries and heat pumps, application requirements, and recent changes—helping you decide if SHS fits your home and budget before key deadlines pass.

What is the ACT Sustainable Household Scheme?

The ACT Sustainable Household Scheme (SHS) is a government financing program launched in July 2021 to help Canberra residents upgrade their homes and vehicles with energy-efficient technologies. It provides low-interest loans of $2,000–$15,000 (repayable over 10 years) to reduce upfront costs for sustainable improvements, supporting the ACT's net-zero emissions goal by 2045.

From July 1, 2025, key updates include a 3% interest rate (up from 0%), removal of solar panels from eligibility for most households, and property value caps targeting middle-income homes. Since launch, the scheme has supported tens of thousands of households and delivered significant energy savings

Administered through partner Brighte, participants must attend a free workshop and meet lending criteria. The program focuses on electrification (batteries, heat pumps, EVs) rather than solar, prioritising long-term bill reductions and local green jobs.

Which Home Upgrades and Products Are Eligible?

Eligible products fall into four categories (A–D), focusing on electrification and efficiency rather than solar PV (removed for most households from July 1, 2025, except concession holders). Loans cover product costs plus installation, up to $15,000 total.

Category A: Energy Storage & EV Infrastructure

  • Household battery storage systems

  • Electric vehicle (EV) chargers

Category A enterprises are actively improving energy utilisation efficiency. Consequently, for homeowners looking to strengthen their energy resilience, battery storage solutions can also work alongside a reliable power station to store electricity, optimise energy usage, and keep essential appliances running when grid power is unavailable.

For instance, the EcoFlow DELTA Pro 3 Portable Power Station offers flexible backup power, capable of storing energy from solar and DC sources to power most essential household appliances. With an expandable storage capacity ranging from 4 to 12 kWh—combined with silent operation—it provides a practical solution for households seeking a reliable source of backup energy.

EcoFlow DELTA Pro 3 Portable Power Station
The EcoFlow DELTA Pro 3 Portable Power Station is designed for households that need reliable and flexible backup power. With a strong 4000W AC output and 4096Wh capacity, it can support essential appliances, such as a refrigerator (200W) and a washing machine (500W). Fast charging that can reach 80% in about 50 minutes, multiple charging options make it a suitable solution for homeowners looking to maintain energy independence and prepare for unexpected power interruptions.

For larger homes that require whole-house backup, the EcoFlow DELTA Pro Ultra Whole-home Backup Battery offers a scalable solution. With higher capacity and AC output, it supports whole-home electricity. The system also features multiple charging options and smart app control for convenient energy management. By pairing the DELTA Pro Ultra with the EcoFlow Transfer Switch, you seamlessly integrate it as a whole-home backup power source — check out the installation tutorial for guidance. https://www.youtube.com/embed/SptYeEm7pzo

EcoFlow DELTA Pro Ultra Whole-home Backup Battery
The EcoFlow DELTA Pro Ultra Whole-home Backup Battery is built for large-scale home energy backup. The only portable power station with both UL1973 and UL9540 safety certifications, offering extreme reliability for home use. Its expandable capacity from 6kWh to 30kWh and powerful 6900W output allow it to support whole-home electricity needs. With rapid charging and smart app monitoring, it offers a dependable and scalable energy storage system for modern households seeking long-term energy security.

When planning a backup system, it’s important to understand what size generator you need so your equipment can meet your household’s electricity demand, thereby fostering a sustainable and circular home lifestyle.

Category B: Energy-Efficient Appliances

  • Reverse cycle air conditioners/heat pumps

  • Hot water heat pumps (HWHP)

  • Efficient electric cooktops/stoves

Category C: Electric Vehicles

  • Ceiling insulation (with minimum R-values)

Concession card holders can access additional rebates via the Home Energy Support Program (up to $2,500 per item for heat pumps, insulation, etc.) and retain solar eligibility. All products must meet minimum efficiency standards; check approved supplier lists for compliance.

Who Can Apply for the ACT Sustainable Household Scheme?

General Requirements for Categories A, B, D (Batteries, Appliances, Insulation):

  • ACT residents who own the property or live with the owner

  • Standalone homes or unit-titled properties with 2022 Unimproved Value (UV) ≤ $750,000 (non-multi-storey units) or ≤ $300,000 (multi-storey apartments)

  • Property located in ACT (including Hall, Tharwa, Oaks Estate; excludes Jervis Bay)

  • Must pass Brighte credit check and complete the mandatory 1-hour energy efficiency workshop

Category C (Electric Vehicles) Requirements:

  • ACT resident (proven by rates notice/utility bill)

  • Valid ACT driver's license

  • No UV/property ownership restrictions—homeowners and tenants both eligible

  • Vehicles must be zero-emission (BEVs only, no hybrids/PHEVs, value < $91,387)

Concession Card Holders: Retain 0% interest loans + solar eligibility via Home Energy Support Program (HESP) with UV ≤ $750,000. All applicants must be 18+ Australian residents. Apply via approved providers; maximum one $15,000 loan per household lifetime.

How to Apply for the Sustainable Household Scheme?

Applying for the ACT Sustainable Household Scheme is a straightforward process designed to make it easier for homeowners to invest in sustainable home upgrades. Here’s a step-by-step guide to help you get started:

Step 1: Check Your Eligibility

Start by confirming whether you qualify for the scheme. Visit the Everyday Climate Choices website to:

  • Review the program guidelines

  • Read the Terms and Conditions

  • Check the Frequently Asked Questions

If you still have questions, you can contact the program team at SHS@act.gov.au.

Step 2: Choose the Right Product or System

Explore the available product options and determine what suits your home and needs.

  • Read the Product Guides on the Everyday Climate Choices website

  • Call the ACT Government Sustainable Home Advice line (1300 141 777) for free expert advice

  • Attend a Climate Choices workshop to better understand your options

Step 3: Compare Quotes from Approved Suppliers

Once you’ve confirmed eligibility and selected a product:

  • Request quotes from approved suppliers via the Brighte marketplace

  • It’s recommended to compare multiple quotes for a better value

  • Arrange a home assessment if required

Suppliers may:

  • Inspect your property

  • Confirm installation suitability

  • Provide estimated costs and expected savings

  • After assessment, you’ll receive a detailed quote.

Note: For ceiling insulation (Category D), an Electrical Safety Inspection Report is required before installation.

Step 4: Review and Select a Quote

Carefully review your quote details to ensure everything is accurate before proceeding. Choose the option that best fits your needs and budget.

Step 5: Submit Your Loan Application

Once your quote is confirmed:

  • Complete the loan application and confirm your eligibility

  • Provide consent for data collection (for program management purposes)

The finance provider, Brighte, will:

  • Assess your application

  • Conduct credit checks

If approved, you’ll receive a loan offer via email for acceptance.

Step 6: Installation or Product Delivery

After loan approval:

  • Your supplier will arrange installation or delivery

  • You’ll sign a supply and install contract (a legally binding agreement)

For installations:

  • Any required pre-checks (e.g. electrical safety for insulation) must be completed first

  • The installer will guide you on how to use the system

  • Warranty details will be provided

After completion:

  • Brighte will confirm installation and request feedback

  • Loan repayments will begin

For EV purchases:

  • Arrange delivery or pick-up with your supplier

  • Additional ACT incentives may be available after purchase

Conclusion

The ACT Sustainable Household Scheme empowers homeowners to take control of their energy future. Beyond just financial support, it encourages smarter, greener choices that build long-term resilience, reduce environmental impact, and prepare homes for an evolving energy landscape. By engaging with the scheme, residents contribute to Canberra’s net-zero goals while making their households more sustainable and future-ready.

*Disclaimer: Before reading this guidance, please note that rebate programs can vary based on individual circumstances, location, and eligibility criteria. EcoFlow does not provide any assurances or guarantees concerning potential rebates associated with our products. Any information in this guidance is solely for educational purposes and shall not be construed as legal or financial advice. We recommend you consult the official program guidelines or seek professional advice for accurate and personalized information.

FAQs

What is the act electric car loan?

The Sustainable Household Scheme provides low-interest loans (much lower than a car loan) up to $15,000 to contribute to the purchase of new and second-hand zero-emissions vehicles. Note: It is not possible to purchase second-hand vehicles privately.

Who is eligible for the Household Energy Upgrades Fund?

Eligibility for the Household Energy Upgrades Fund generally focuses on homeowners who want to improve their home’s energy efficiency. In most cases, applicants must own and live in the property where upgrades will be installed. The home must also meet certain location or property-value requirements, depending on the program rules. Eligible households can apply for financial support to install technologies such as battery storage systems, heat pump hot water systems, efficient electric appliances, and insulation. Applicants are usually required to work with approved suppliers and may need to complete an energy efficiency assessment or workshop before receiving funding.

How Can We Use Solar Energy for Sustainable Living?

Solar energy supports sustainable living by providing clean, renewable electricity for homes and communities. Homeowners can install solar panels to generate power for daily activities such as lighting, appliances, and heating systems. Excess electricity can often be stored in batteries or exported to the grid, improving energy efficiency and reducing reliance on fossil fuels. Solar power can also support electric vehicles, water heating, and home backup systems during outages. By using sunlight to generate electricity, households can lower carbon emissions, reduce energy costs, and contribute to a more sustainable and resilient energy future.