What to Do in a Power Cut: Essential Tips for Staying Safe and Comfortable
The overhead lights suddenly go out and other appliances have stopped working too. It’s clear that there’s a power cut. In that moment, you may find yourself standing in the dark, wondering: Why did the power go out? When will it come back? What should I do now? A flood of questions can rush through your mind.
To help you stay safe and comfortable, we’ve put together a simple guide on what to do during a power cut, including key steps to take and where to find reliable updates when you need them most. Read on!
What to Do Immediately During a Power Cut?
Power cuts can happen without warning. When they do, you need to act quickly to stay safe. Here is what you should do:
1. Check to see if the power is out
When lights go off, step outside—if streetlamps or neighbours’ windows are also dark, it’s a wider blackout. Head to your consumer unit; if any breakers have tripped, switch fully off then on to reset. If power stays off, call 105 to speak with your local DNO free of charge. Alternatively, visit their website to view a live outage map for real-time updates and restoration forecasts. Keep a torch ready and leave one lamp on to spot when supply returns.
2. Check your home's trip switch
Locate the trip switch in your home. Turn the main switch, the largest one, to Off. Then, turn off the other switches one by one. After that, turn the main switch back on and then the other switches.
At this point, if one of the switches trips back to Off, there is a problem with the circuit. Unplug all electrical appliances first, and then restart the tripped switch.
If the power is still not restored, try contacting the power company via the internet or phone. Ask them to check the fault and repair it.
3. Unplug your appliances
The power surge that occurs during a power cut can cause damage to your appliances like TV, computer, tablet, and more. Therefore, unplug these devices immediately after confirming a power cut. You can leave a light on, though. That way, you'll know when the power comes back on in time.
Who to Call and Where to Get Updates in the UK?
Once the power cut is confirmed, who should you contact to find out what’s happening? You have two main options for reaching your electricity network operator.
1. Call 105
What to do in a power cut UK? Pick up your cell phone and call 105. 105 provides a free service to the people of England, Scotland and Wales. The number is open 24/7/365.
Once you have successfully contacted your electricity network operator, they will ask for your address and phone number. An engineer will be sent to solve your problem. The progress of the repair will be sent to your phone by text message.
You can also call 0800 092 9290 if you live in Central and South Scotland or 0800 001 5400 if you live in Cheshire, Merseyside, North Wales, and North Shropshire.
2. Check Online for Power Cut Updates
If you can connect to the internet, log on to SP Energy Networks. Enter your zip code to check for known faults in your area. The platform will continue to provide information about power cuts. You can also check for updates in real-time via X or Facebook.
Things You Should Not Do During a Power Cut
While waiting for the power to be restored, there are a few things you should avoid to help minimize any potential damage or inconvenience caused by the outage:
Don't open the refrigerator or freezer: Don't open the refrigerator or freezer if you don't have to, or the cold environment inside will be disrupted, speeding up the rate of food spoilage.
Don't use your cell phone or computer too often: You're not sure when the call will come in. And in order to stay in steady contact with the outside world, make sure your cell phone or computer is working. Use them as little as possible to save power. Of course, it's best if you have an off-grid power solution.
Do not use candles when unattended: During a power cut at night, many people still reach for candles. While they can provide light, they also pose a fire risk. Keep candles away from curtains, paper, and pets, and never leave them burning unattended. Whenever possible, use flashlights or LED lights instead. They’re much safer and more reliable for emergency lighting.
Don't try to fix appliances yourself: Don't try to fix appliances or wiring yourself unless you're a professional. Don't do anything except check the fuse box.
How to Prepare for Future Power Cuts?
Is there anything I can do to prepare if I know a power cut is coming? Absolutely. Follow the checklist below to get ready in advance, so even if the power goes out unexpectedly, you’ll be ready and worry-free.
Prepare Backup Lighting
Buy LED lights and flashlights and keep them within easy reach. This way, even if the power goes out in the dark, you'll get your light back instantly.
Fully Charge Your Equipment in Advance
If you've received advance notice of a power cut, fully charge your cell phone, computer, tablet, and other devices ahead of time. It is also recommended that you usually have a fully charged rechargeable battery at home.
Follow the Notices Issued by the Electricity Provider
You’d better follow the accounts of local electricity suppliers and power operators on X or Facebook. Make sure that you can see the notifications they post in time. You can also keep in touch with your neighbours or community to stay informed.
Use a Backup Power Station
If you're dealing with a long power cut or need to keep important appliances like medical equipment, refrigerators, or heating systems running, having a reliable backup power source is essential. A solar generator setup, combining a power station and solar panels, is a clean, renewable option that’s perfect for home use.
One outstanding choice is the EcoFlow DELTA Pro Portable Power Station. It stores a huge amount of energy and can run up to 99% of your household appliances, with a capacity expandable up to 25kWh. Even during extended outages, the DELTA Pro keeps your essentials powered. Thanks to its ultra-fast 20-millisecond switchover time, you might not even notice when the grid goes down.
Conclusion
Knowing what to do in a power cut makes all the difference in staying safe, comfortable, and in control. From checking your trip switch to preparing backup power and lighting, a little preparation goes a long way. Power cuts might be unexpected, but they don’t have to leave you in the dark. For dependable energy solutions that help you stay connected when you need it most, EcoFlow offers smart, reliable options you can count on.
FAQs
How do you deal with power cuts?
Check your home’s trip switches first, then unplug all electrical appliances. After confirming the outage is local, call 105 to report it and connect with your local power station operator for up-to-date information. Don’t forget to keep following the updates released by the power station operator until supply is restored.
Can I use the toilet during a power outage?
Gravity-flush toilets work during power cuts, using mains water pressure from elevated reservoirs rather than electricity. Homes on private wells get only one or two flushes once pumps stop—store extra water for manual flushing. Electric macerator toilets won’t run—switch off their isolator and bucket-flush instead.
How long does a power cut last?
Power cuts are very variable and can last anywhere from a few minutes to a few days. This depends largely on the cause of the cut. Minor cuts can usually be fixed within a few hours. However, cuts caused by natural disasters or extreme weather can last for days.
How do you fix a power cut in your house?
Check if it's tripped first. Try turning off the electric switch first, then turning it on. If the power still hasn't been restored, don't fix it yourself. Call 105 immediately to report the situation. They will send a professional electrician to your home to check.