Welkom bij de EcoFlow-ondersteuning

Welkom bij de EcoFlow-ondersteuning

We zijn er altijd voor u

Aanbevolen zoekopdracht

RIVER 260 Gen4
RIVER 520 Gen4
EcoFlow STREAM Expansion Battery 5000
EcoFlow STREAM 5000
EcoFlow STREAM AC 5000
EcoFlow STREAM Expansion Battery 5000
EcoFlow STREAM AC 5000
EcoFlow STREAM 5000
STREAM Ultra X
STREAM AC Pro
STREAM AC
DELTA 3 Classic (1024Wh)
EcoFlow WAVE 3
EcoFlow GLACIER Classic
EcoFlow 175W Stijf Zonnepaneel
EcoFlow 400 W Stijf Zonnepaneel
EcoFlow 100 W Stijf Zonnepaneel
EcoFlow Flexibel 100W-Zonnepaneel
EcoFlow 60W Draagbaar Zonnepaneel
DELTA Pro Ultra
DELTA 3 Max Plus (2048Wh)
DELTA 3 Max (2048Wh)
EcoFlow DELTA 2 Max
EcoFlow DELTA 2
EcoFlow DELTA Pro
EcoFlow TRAIL 300 DC
EcoFlow TRAIL Plus 300 DC
EcoFlow RAPID Mag Powerbank (10.000 mAh, 7,5 W, magnetisch opladen)
EcoFlow RAPID Mag powerbank (5000 mAh, 7,5 W, magnetische oplader)
EcoFlow RAPID powerbank (25.000 mAh, 170 W, 100 W feitelijk intrekbare kabels)
EcoFlow RAPID powerbank (25.000 mAh, 170 W)
EcoFlow RAPID Pro desktoplader (320 W, 5 poorten, GaN)
EcoFlow RAPID Pro powerbank (27.650 mAh, 300 W, 140 W feitelijke kabel)
EcoFlow RAPID Pro powerbank (20.000 mAh, 230 W, 100 W feitelijke kabel)
EcoFlow DELTA 3 Plus
EcoFlow DELTA 3
EcoFlow RIVER 3
EcoFlow TRAIL 200 DC
EcoFlow RIVER 3 Plus
EcoFlow RAPID magnetische powerbank

Veelgestelde vragen

zoekpictogram
EcoFlow RAPID magnetische powerbank 5000

How long is the warranty for the power bank?

The default warranty for Rapid 5000mAh is 18 months. You can download the EcoFlow APP to register for warranty and we will extend the warranty to 24 months.

How can I extend the lifespan of the power bank?

Charge the device in time when the power is below 20% to avoid the device not being able to work properly due to low power. At the same time, try to avoid using the device while charging to improve charging efficiency. In order to maintain the performance of the power bank, it is recommended to fully charge the power bank regularly and then discharge it to avoid the battery being left unused for a long time. This can effectively extend the battery life.

What is the optimal operating and storage temperature for the power bank?

Charging: 0-40°C Discharging: -10-40°C Storage: -20~40°C

Will it automatically start charging when connected to my iPhone?

Yes

Why does my iPhone heat up when using RAPID?

Generally, it's normal for an iPhone to get a little warm while charging, but it's not normal if it's too hot to touch. If your iPhone gets hot while charging when plugged into RAPID's USB-C port, try the following: 1. Try another cable. 2. Try another device. 3. If your iPhone gets hot while charging magnetically, try the following tips: a. Try another phone. Please note that only iPhone 12/13/14 series or later phones support magnetic wireless charging. b. Make sure your iPhone is charging with a magnetic case or without a regular case.

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