Welkom bij de EcoFlow-ondersteuning

Welkom bij de EcoFlow-ondersteuning

We zijn er altijd voor u

Veelgestelde vragen

What is the lifespan of the power bank stand?

>3000 times of opening and closing, the stand's opening and closing mechanism can maintain a torque decay of less than 20%. Note: Test data from Ecoflow Laboratory.

What material is used for the power bank's wireless panel/built-in cable?

The wireless panel is crafted from liquid silicone, while the built-in cable is made from TPE material.

What material is used for the power bank casing?

The bottom shell (matte silver side / the back side of the wireless charging) is made of PC material

How does the 5000mAh RAPID battery indicator behave in different states?

Standby state: all off, can be awakened by pressing a button Discharging state: the battery light is always on Charging state: the fully charged battery light is always on, the charging battery light is flashing Charging and discharging at the same time: the battery light is always on

How much weight can the power bank stand support?

It is not recommended to exceed 40N (approximately equivalent to the gravitational force of a 4kg object). It works fine as a stand for regular phones or tablets.

Neem contact op