Welkom bij de EcoFlow-ondersteuning

Welkom bij de EcoFlow-ondersteuning

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Veelgestelde vragen

Will a phone case affect wireless charging?

For the best wireless charging experience, we recommend using an official Apple magnetic phone case. Cases thicker than 2.5 mm and non-magnetic phone cases should be avoided as they may affect charging efficiency.

Does RAPID support a voltage range of 100V to 240V?

Rapid 5000mAh supports a voltage range of 100V to 240V, making it suitable for international travel.

Is RAPID compatible with any magnetic phone case?

All devices compatible with QI wireless charging receiver are supported.

Can Android phones use wireless charging?

A mobile phone that supports wireless charging is fine. It is recommended to wear a magnetic mobile phone case, or try using it without a mobile phone case.

Can Android phones use magnetic attraction?

Yes, but it may not stick tightly. It is recommended to wear a magnetic phone case to charge or purchase a magnetic ring separately for use.

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