Welkom bij de EcoFlow-ondersteuning

Welkom bij de EcoFlow-ondersteuning

We zijn er altijd voor u

Aanbevolen zoekopdracht

RIVER 260 Gen4
RIVER 520 Gen4
EcoFlow STREAM Expansion Battery 5000
EcoFlow STREAM 5000
EcoFlow STREAM AC 5000
EcoFlow STREAM Expansion Battery 5000
EcoFlow STREAM AC 5000
EcoFlow STREAM 5000
STREAM Ultra X
STREAM AC Pro
STREAM AC
DELTA 3 Classic (1024Wh)
EcoFlow WAVE 3
EcoFlow GLACIER Classic
EcoFlow 175W Stijf Zonnepaneel
EcoFlow 400 W Stijf Zonnepaneel
EcoFlow 100 W Stijf Zonnepaneel
EcoFlow Flexibel 100W-Zonnepaneel
EcoFlow 60W Draagbaar Zonnepaneel
DELTA Pro Ultra
DELTA 3 Max Plus (2048Wh)
DELTA 3 Max (2048Wh)
EcoFlow DELTA 2 Max
EcoFlow DELTA 2
EcoFlow DELTA Pro
EcoFlow TRAIL 300 DC
EcoFlow TRAIL Plus 300 DC
EcoFlow RAPID Mag Powerbank (10.000 mAh, 7,5 W, magnetisch opladen)
EcoFlow RAPID Mag powerbank (5000 mAh, 7,5 W, magnetische oplader)
EcoFlow RAPID powerbank (25.000 mAh, 170 W, 100 W feitelijk intrekbare kabels)
EcoFlow RAPID powerbank (25.000 mAh, 170 W)
EcoFlow RAPID Pro desktoplader (320 W, 5 poorten, GaN)
EcoFlow RAPID Pro powerbank (27.650 mAh, 300 W, 140 W feitelijke kabel)
EcoFlow RAPID Pro powerbank (20.000 mAh, 230 W, 100 W feitelijke kabel)
EcoFlow DELTA 3 Plus
EcoFlow DELTA 3
EcoFlow RIVER 3
EcoFlow TRAIL 200 DC
EcoFlow RIVER 3 Plus
EcoFlow RAPID magnetische powerbank

Veelgestelde vragen

zoekpictogram
EcoFlow RAPID magnetische powerbank 5000

What should I do if the phone cannot use wireless charging?

1. Make sure your phone is an iPhone 12/13/14 series or higher, or an Android phone that supports Qi1/2 wireless charging; 2. Restart your phone and try again; 3. It may be incompatible with other non-MagSafe phone cases, so please remove the phone case to charge; 4. Try to change the phone or power bank to cross-verify the problem device.

How long does it take to fully charge using the built-in cable?

Rapid 5000mAh (PD3.0 30W): 33min to charge to 70% 59min to charge to 100% (Room temperature 20-30°C) Note: Test data comes from Ecoflow Laboratory

How do you turn wireless charging on and off?

Double-clicking the button can turn wireless charging on and off; when wireless charging is off and the phone is attached to RAPID, taking the phone away and sticking it on again will automatically turn on wireless charging.

Why does RAPID 5K show "slow charger" when charging a laptop?

Generally, the charging power of laptops is above 65W (≥65W). The maximum output power of Rapid 5000mAh is 30W, which cannot meet the requirements of fast charging of laptops. Therefore, it may cause the laptop to prompt "slow charger" (it does not actually affect the charging of the laptop, but it may charge more slowly)

Is it safe to use the product when it heats up?

It is normal for wireless charging products and devices to get slightly warm, especially during heavy use such as prolonged gaming or live streaming. However, this product complies with international safety standards, including EN 62368-1 and IEC 62368-1, ensuring safe use under normal conditions without causing any safety risks.

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