Welkom bij de EcoFlow-ondersteuning
We zijn er altijd voor u
Aanbevolen zoekopdracht

We zijn er altijd voor u
Aanbevolen zoekopdracht
About 25 min Note: Test data comes from Ecoflow Laboratory
1. Change to another port for testing 2. Change the charging head or cable for testing 3. Change to another socket for testing 4. The battery may be low, you can charge for 5-10 minutes to check If it still cannot be charged, please contact customer support.
Usually a power bank cannot provide full power to other devices, as some of it will be lost due to circuit heat and voltage conversion. Therefore, please first understand the battery capacity of your device to determine the correct charging time that the power bank should provide. If you are now using RAPID to fully charge your device less often than before, or you find that the RAPID's power is draining much faster than before, try the following tips to see if it helps: 1. Make sure not to leave the USB C cable in the RAPID (with USB C PD port) when not in use. The USB C cable will automatically drain power even if no device is connected. 2. Try not to use the device while the RAPID is charging to see if it helps. 3. Fully charge the RAPID again, try another cable, and try the RAPID on another device to see if it works properly.
As part of the thermal management strategy of iOS 17/18, your iPhone may automatically stop charging at 80% to prevent the battery from overheating. Charging will resume once the device cools down. Moving the device to a cooler place can help speed up this process.
The Rapid 5000mAh battery is a lithium-ion polymer battery