Welkom bij de EcoFlow-ondersteuning

Welkom bij de EcoFlow-ondersteuning

We zijn er altijd voor u

Aanbevolen zoekopdracht

RIVER 260 Gen4
RIVER 520 Gen4
EcoFlow STREAM Expansion Battery 5000
EcoFlow STREAM 5000
EcoFlow STREAM AC 5000
EcoFlow STREAM Expansion Battery 5000
EcoFlow STREAM AC 5000
EcoFlow STREAM 5000
STREAM Ultra X
STREAM AC Pro
STREAM AC
DELTA 3 Classic (1024Wh)
EcoFlow WAVE 3
EcoFlow GLACIER Classic
EcoFlow 175W Stijf Zonnepaneel
EcoFlow 400 W Stijf Zonnepaneel
EcoFlow 100 W Stijf Zonnepaneel
EcoFlow Flexibel 100W-Zonnepaneel
EcoFlow 60W Draagbaar Zonnepaneel
DELTA Pro Ultra
DELTA 3 Max Plus (2048Wh)
DELTA 3 Max (2048Wh)
EcoFlow DELTA 2 Max
EcoFlow DELTA 2
EcoFlow DELTA Pro
EcoFlow TRAIL 300 DC
EcoFlow TRAIL Plus 300 DC
EcoFlow RAPID Mag Powerbank (10.000 mAh, 7,5 W, magnetisch opladen)
EcoFlow RAPID Mag powerbank (5000 mAh, 7,5 W, magnetische oplader)
EcoFlow RAPID powerbank (25.000 mAh, 170 W, 100 W feitelijk intrekbare kabels)
EcoFlow RAPID powerbank (25.000 mAh, 170 W)
EcoFlow RAPID Pro desktoplader (320 W, 5 poorten, GaN)
EcoFlow RAPID Pro powerbank (27.650 mAh, 300 W, 140 W feitelijke kabel)
EcoFlow RAPID Pro powerbank (20.000 mAh, 230 W, 100 W feitelijke kabel)
EcoFlow DELTA 3 Plus
EcoFlow DELTA 3
EcoFlow RIVER 3
EcoFlow TRAIL 200 DC
EcoFlow RIVER 3 Plus
EcoFlow RAPID magnetische powerbank

Veelgestelde vragen

zoekpictogram
EcoFlow RAPID magnetische powerbank 5000

What is the standby loss of the power bank? Will it shut down?

There is no shutdown concept. It will enter a low power consumption state after two hours of standby, but it will be automatically activated when a load is connected. The low power consumption state consumes about 1mW. It is recommended to charge and discharge once every three months to protect the battery.

What is the difference between MagSafe and Qi 2.0?

Qi2 is an industry standard open to all device manufacturers, while Apple's MagSafe is exclusive to Apple devices. Qi2 will have broader compatibility with various smartphone brands and operating systems in the future.

How to calculate the number of charge cycles? Why can’t it fully charge?

1. Check the device's battery capacity (this can be found on the product packaging, manual, official website, etc.). 2. Check the rated capacity of the power bank, which is the actual usable energy, as the rated capacity includes energy losses caused by the boost conversion and efficiency. 3. Charging cycles = Rated capacity (mAh) ÷ Device battery capacity (mAh). Note: Please note that the calculated result is theoretical. Actual results may vary due to differences in charging and discharging voltages.

Why does the phone heat up when using the power bank while operating it?

Using a mobile phone while charging will increase the power consumption of the mobile phone, which in turn increases the heat of the mobile phone. Especially when using wireless magnetic suction, the heat of the mobile phone and the heat of the wireless charging of the power bank are transmitted to each other, and the feeling of heat will be more obvious. When you feel the temperature is high, you can disconnect the device to stop charging, and then charge again after the temperature drops. We are very sorry for the inconvenience caused to you.

Why does covering the wireless charging area with my hand while charging the power bank reduce power, and removing it restores power?

This is because touch activates wireless charging, causing power redistribution. Our wireless charger needs to be activated by touch to achieve a convenient experience of sticking and using.

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