Welkom bij de EcoFlow-ondersteuning

Welkom bij de EcoFlow-ondersteuning

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Aanbevolen zoekopdracht

RIVER 260 Gen4
RIVER 520 Gen4
EcoFlow STREAM Expansion Battery 5000
EcoFlow STREAM 5000
EcoFlow STREAM AC 5000
EcoFlow STREAM Expansion Battery 5000
EcoFlow STREAM AC 5000
EcoFlow STREAM 5000
STREAM Ultra X
STREAM AC Pro
STREAM AC
DELTA 3 Classic (1024Wh)
EcoFlow WAVE 3
EcoFlow GLACIER Classic
EcoFlow 175W Stijf Zonnepaneel
EcoFlow 400 W Stijf Zonnepaneel
EcoFlow 100 W Stijf Zonnepaneel
EcoFlow Flexibel 100W-Zonnepaneel
EcoFlow 60W Draagbaar Zonnepaneel
DELTA Pro Ultra
DELTA 3 Max Plus (2048Wh)
DELTA 3 Max (2048Wh)
EcoFlow DELTA 2 Max
EcoFlow DELTA 2
EcoFlow DELTA Pro
EcoFlow TRAIL 300 DC
EcoFlow TRAIL Plus 300 DC
EcoFlow RAPID Mag Powerbank (10.000 mAh, 7,5 W, magnetisch opladen)
EcoFlow RAPID Mag powerbank (5000 mAh, 7,5 W, magnetische oplader)
EcoFlow RAPID powerbank (25.000 mAh, 170 W, 100 W feitelijk intrekbare kabels)
EcoFlow RAPID powerbank (25.000 mAh, 170 W)
EcoFlow RAPID Pro desktoplader (320 W, 5 poorten, GaN)
EcoFlow RAPID Pro powerbank (27.650 mAh, 300 W, 140 W feitelijke kabel)
EcoFlow RAPID Pro powerbank (20.000 mAh, 230 W, 100 W feitelijke kabel)
EcoFlow DELTA 3 Plus
EcoFlow DELTA 3
EcoFlow RIVER 3
EcoFlow TRAIL 200 DC
EcoFlow RIVER 3 Plus
EcoFlow RAPID magnetische powerbank

Veelgestelde vragen

zoekpictogram
EcoFlow RAPID magnetische powerbank 5000

What is the lifespan/cycle count of the power bank battery?

Hello, different usage habits may affect the service life of the power bank. Our power bank theoretically supports 300 full charge and discharge cycles, and the remaining capacity can be maintained at ≥80%. It is recommended not to wait for the power to be completely exhausted before charging. Keeping it between 20%-80% will help extend the battery life. We also support a 2-year warranty, so you can use it with complete confidence.

Does Qi 2.0 have dual popup animations?

The double pop-up animation is an exclusive animation for iphones using Apple's own brand of power banks. A small number of power banks on the market with double pop-ups are third-party cracked versions. Most power banks that support Qi2 do not have this double pop-up window. It is not a problem with our power banks. Please feel free to use it.

Can the power bank charge Apple earphones?

Yes, it supports wired and wireless charging (supports wireless magnetic charging)

When using the Rapid power bank with an iPhone 15 Pro/16 Pro, will the power bank stick out?

In order not to block the camera of the mobile phone and take into account the heat dissipation and the grip feel, when the Rapid 5000mAh is magnetically attached to the iPhone 15/16 Pro, the power bank will be slightly longer than the mobile phone, protruding about 1~2mm (the data is manually measured with the mobile phone in the naked state, there will be some deviations)

Why does my iPhone show "slow charging" in the battery interface when using your power bank?

"First confirm whether there is heating. Explanation: When the power bank is wirelessly charged at high power, the temperature of the power bank rises, resulting in a decrease in output power. When the charging power of an Apple phone drops to 7.5W, the phone battery settings page will display the word "slow charging". This problem is prone to occur when using wireless charging. The temperature of the power bank itself interacts with the temperature of the phone when charging, which is more likely to trigger the power bank output reduction. In order to ensure the health of the battery when the phone is charging, the power of the power bank will automatically adjust according to the temperature. Other reasons: The word "slow charging" will generally appear when the power of an iPhone is less than 7.5W, and the following situations may cause "slow charging": 1. When the phone is almost fully charged, the iPhone limits the charging power (the phone enters trickle mode) 2. Wireless charging through a power bank (when the power is less than 7.5W) 3. When the power bank is charged and discharged at the same time (when the power is less than 7.5W) 4. When the temperature of the power bank or the phone is too high 5. If the phone is first wirelessly charged and then plugged in with its own cable for charging, the phone will choose to charge with its own cable at this time, but it will be slow charging at this time"

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